Ivan Pešić

• • Direct end-to-end operations across sales, recruiting, and marketing, establishing process alignment and consistent performance standards across all departments.

• • Designed and deployed scalable systems for candidate sourcing, client acquisition, and workflow automation, reducing manual overhead and accelerating pipeline velocity.

• • Built KPI dashboards and operational analytics infrastructure to track efficiency, conversion rates, and profitability across the full recruiting lifecycle.

• • Led cross-functional coordination between internal teams and external stakeholders including employers, staffing agencies, and government institutions.

• • Optimized the recruiting pipeline from candidate vetting through work permit processing, cutting time-to-hire by 30% while strengthening compliance controls.

• • Drove strategic growth initiatives including new market expansion, digital transformation, and employer brand development.

Fractional

• • Lead end-to-end operations for corporate offsites, retreats, and experiential events, ensuring seamless execution from pitch to post-event reporting.

• • Architected scalable SOPs and workflows for sales, client onboarding, and event execution, enabling the team to handle higher volume without proportional headcount growth.

• • Structured pricing models, budgeting frameworks, and margin controls that improved per-event profitability and enabled data-driven quoting.

• • Managed vendor partnerships, contracts, and risk mitigation across a multi-supplier ecosystem, reducing fulfillment risk and improving partner reliability.

• • Implemented KPI dashboards and cross-platform automation using Airtable, ClickUp, and Google Workspace, giving leadership real-time visibility into pipeline and operations.

• • Aligned strategy, operations, and brand positioning to support geographic expansion and B2B growth across the regional tourism ecosystem.

• • Advise SMEs and startups on operational strategy, organizational design, and process optimization as a fractional COO and systems architect.

• • Conduct deep-dive operational audits to identify inefficiencies, then design and implement data-driven performance improvement programs.

• • Build and automate business systems including CRMs, KPI dashboards, and workflow tools that streamline operations and accelerate decision-making.

• • Develop customized playbooks, SOPs, and automation blueprints that convert ad-hoc processes into repeatable, scalable execution frameworks.

• • Lead cross-functional projects spanning marketing, operations, and finance to deliver measurable business outcomes for clients.