Freelancer profile translated to English.
Back to original languageAbout Iván
Certified Salesforce Consultant / Administrator with 5 years of experience in various Salesforce clouds (Service, Sales, Experience, and Marketing Cloud). Experience with different multinational projects and IBEX 35 companies.
Experience as a project manager in various Salesforce projects with teams under my charge. (Agile Management - Scrum and Waterfall)
Very proactive and oriented towards achieving objectives within planned timelines.
Knowledge as Media Buyer (Meta ads)
Spanish
Native or bilingual
Remote only
Primarily works remotely
Experience
- MinsaitProject ManagerNovember 2025 - Today (9 months)Project Manager for a customer retention project in a Multinational company.Currently with a team of developers under my chargeTask ManagementFunctional and technical documentationTeam ManagementBusiness Analyst
- FAIN ASCENSORESSalesforce Product OwnerFebruary 2025 - Today (1 year and 6 months)Madrid, SpainProject: Fain Global (+900 internal users)Role: Salesforce Product OwnerClouds: Sales, Service, Marketing, Field Service.Team Size: 4 peopleCountries: Spain, France, Belgium, Switzerland, Ireland• Acted as the primary Product Owner for Salesforce solutionsacross five European business units, driving cross-cloudalignment with strategic objectives.alignment with strategic objectives.• Led the functional roadmap and backlog prioritization for SalesCloud, Service Cloud, Marketing Cloud, and Field Service,ensuring continuous delivery of high-impact features.ensuring continuous delivery of high-impact features.• Conducted stakeholder workshops and discovery sessions togather business requirements and translate them into userstories with clear acceptance criteria.stories with clear acceptance criteria.• Owned the end-to-end lifecycle of enhancements and changerequests, from requirements gathering through UAT and go-live.live.• Authored detailed functional specifications, process flows, anduser documentation for each release cycle.user documentation for each release cycle.• Data governance and quality assurance activities, includingduplicate management and integration monitoring.duplicate management and integration monitoring.• Coordinated and supported integrations between Salesforceand SAP, ensuring data consistency and operational efficiencyacross platforms.across platforms.• User Management, permission sets, role hierarchies, andsecurity settings in compliance with enterprise standards.security settings in compliance with enterprise standards.• Agile Methodologies• Agile Methodologies• Promoted adoption and business enablement through trainingsessions, demos, and release communication.sessions, demos, and release communication.• Acted as the functional escalation point and SME (SubjectMatter Expert) for multi-cloud Salesforce operations across all
- IZERTISSenior Salesforce Functional ConsultantOctober 2023 - September 2024 (11 months)Madrid, SpainProject: Astara (+500 internal users)Role: Functional Team Leader for Salesforce Service, Sales, andExperience Cloud projects.Team size: 6 people.Countries: Spain, Portugal, Switzerland, Poland, Germany• Led the adaptation and optimization of the customer servicesystem across four countries, establishing a global standardthat streamlined service processes.• Junior Project Manager for Service Cloud projects in Spain,Portugal and Poland• Managed the implementation of Sales and Experience Cloud inmultiple countries, enhancing the efficiency of the AstaraMove project, aimed at managing vehicle rentals sold todealerships.• Responsibilities included client meetings for requirementsgathering, task analysis, functional team coordination, and thecreation of functional project documentation.• Conducted training for both the internal team and the client'send-users to ensure a seamless implementation aligned withbusiness objectives.• Field Service Admin for a test project with Hyundai Poland• Developed test scripts and led the presentation of UserAcceptance Testing (UAT), ensuring that the system met clientexpectations and requirements.• Addressed functional issues to ensure project continuity andclient satisfaction.• Utilized Agile methodologies to manage project phases andemployed technologies such as Salesforce Sales Cloud, ServiceCloud, JIRA, and Bitbucket.
Recommendations
Be the first to recommend Iván
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- ThePowerDigitalMarketing + Ecommerce ProgramThePowerMBA2021Programa ThePowerDigitalMarketing + Ecommerce
- ThePowerMBA Future Leaders Program, Business Expert - Business Management and AdministrationThePowerMBA2021Programa ThePowerMBA Future Leaders, Business Expert - Gestión y Administración de Empresas
Certifications
- Google Project Management Professional CertificateGoogle2024