Freelancer profile translated to English.

Description

Hello! I am an organized person committed to every challenge I have received. Administration and customer service come very naturally to me due to my experience and my way of being. I always seek to give my best so that everything works in an orderly and clear manner. I enjoy planning, helping people, and meeting objectives, working with responsibility and good energy in every project.

Industry field of expertise

Languages

Spanish
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

SANTA MARÍA DE PUNILLA
OWN VENTURE
February 2024 - Today (2 years and 4 months)
Sale and advice of personalized products for gifts and companies. Online store management, design, customer service and general administration.
CÓRDOBA
CUSTOMER SERVICE SUPERVISOR
January 2020 - August 2024 (4 years and 7 months)
Coordination of customer service teams through written channels (Tuenti). Supervision of technicians and coordination of installations of contracted services (Movistar). Development of action plans based on metrics and surveys (Great Place to Work).
CÓRDOBA
CUSTOMER SERVICE REPRESENTATIVE
June 2012 - January 2020 (7 years and 7 months)
Telephone service and sales of financial products (American Express). Technical support and dispatch of fiber optic services (Movistar). Resolution of administrative inquiries and coordination with technical teams.