Iteb Boujemaa

My name is Boujemaa Iteb, I am 30 years old and I specialize in customer relations and debt collection.

With 9 years of experience in telephone relations, including 5 years in telemarketing and 4 years in debt collection, I assist companies in managing their outstanding payments, improving their cash flow, and maintaining quality customer relationships.

During my career, I have developed solid expertise in amicable debt collection, settlement negotiation, payment commitment follow-up, telephone reminders, and client portfolio management. My experience in commercial prospecting has also allowed me to acquire excellent skills in communication, active listening, and persuasion.

Comfortable with figures, file analysis, and performance objectives, I am recognized for my ability to achieve concrete results while maintaining a professional and constructive relationship with clients.

Rigorous, autonomous, and perfectly fluent in French, I am available for remote debt collection, customer reminder, customer service, or telemarketing assignments for French companies.

My goal: to help you secure your collections, reduce your outstanding payments, and improve your customer satisfaction.