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Issam T.IT

Issam T.

Freelance IT Support Technician

€200/day
Bordeaux, FR
3-7 years
IT maintenance, Windows support, Microsoft 365, network/Wi-Fi, helpdesk N1/N2
IT support, PC troubleshooting, Microsoft 365, printers, network, and B2B assistance
IT support technician, Windows maintenance, Wi-Fi, security, backup, and helpdesk
IT assistance, workstation installation, Office 365, network, antivirus, and SME support
IT maintenance for SMEs, user support, Windows, Microsoft 365, network, and security

Average response time: 1 hour

Freelancer profile translated to English.
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About Issam

Freelance IT support technician, I assist VSEs/SMEs with IT maintenance, Windows troubleshooting, workstation installation, Microsoft 365, printers, network/Wi-Fi, backup, and basic security. Remote or on-site intervention in Bordeaux and surrounding areas.
Digital and IT Services

  • French

    Native or bilingual

  • Arabic

    Native or bilingual

  • English

    Conversational

Can work on-site
Bordeaux (up to 50km)

Experience

  • Indépendant / Freelance
    Freelance IT Support Technician
    January 2024 - Today (2 years and 5 months)
    Bordeaux, France
    Freelance IT support technician since January 2024, I assist VSEs/SMEs with IT maintenance, Windows troubleshooting, workstation installation, Microsoft 365 configuration, printers, network/Wi-Fi, backups, and basic security.

    I provide remote or on-site interventions, with fast, clear, and professional service tailored to business needs.
    IT maintenance for SMEs, user support, Windows, Microsoft 365, network, and security IT assistance, workstation installation, Office 365, network, antivirus, and SME support
  • Medenine Alimentation (Vival / Casino Group)
    Local Convenience Store Manager
    May 2022 - December 2023 (1 year and 7 months)
    Bordeaux, France
    • • Managed daily store operations, including inventory, ordering, merchandising, and customer service.
    • • Increased sales by 20% through local marketing initiatives and improved in-store execution.
  • Teleperformance – Bouygues Telecom
    Technical Support Assistant
    January 2021 - December 2021 (11 months)
    Tunis, Tunisia
    • • Provided technical assistance to customers and resolved service issues efficiently.
    • • Contributed to higher customer satisfaction through clear communication and effective troubleshooting.
Check out Issam's experience

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Education

  • B2 Diploma in German Language and Literature
    Sprachinstitut Perfekt Deutsch Dortmund
    2016
    B2 Diploma in German Language and Literature
  • Bachelor's Degree
    École Centrale Polytechnique Privée de Tunis
    2015
    Bachelor's Degree
Check out Issam's education

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