Issam Merouane

- Gathering business and user needs

- Writing and validating business requirement expressions (Writing US)

- Validating technical specifications

- Managing and prioritizing the product backlog

- Managing the project schedule and roadmap in general

- Monitoring and coordinating development teams (internal and external)

- Strong proposal of new features and application adaptation

- Adaptation of business processes and strong proposal of future processes

- Collaborate with UX/UI teams to design intuitive and attractive interfaces.

- Monitoring deliveries

- Writing test plans

- Application testing and acceptance

- Application support

- Ensure and maintain the proper functioning of the business applications in my scope

- Supporting business teams on contributions

- Organizing various meetings and Agile ceremonies

- Creating bugs, reporting, and monitoring delivery schedules for fixes

- Define and monitor product KPIs (conversion rate, average order value, bounce rate, number of sales recorded per store, etc.).

- Business application administrators: Managing access rights, managing user roles and profiles,...

- Writing user manuals (Docs and videos) and communicating to the relevant teams

- Training users and super users

CONTEXT:

Project 1: Carousel (Digital Asset Management platform for sharing and publishing product visuals and guidelines) Redesign and evolution + migration to the Cloud

Project 2: Happy Retail - International mobile application for sales management in Hermes and Retailler stores (Platform based on Dynamics 365)

TOOLS:

Salesforce, Dynamics 365, ServiceNow, Adobe AEM cloud, Jira, Confluence, Google Analytics, Git, Power BI, Figma, Adobe Premier PRO, EasyVista, Microsoft Office, API Interface, XML Flow

- Gathering business and user needs

- Writing and validating requirement expressions

- Facilitating thematic workshops

- Writing and validating workshop minutes

- Modifying and adapting the initial specifications

- Validating technical specifications

- Implementing the Project Roadmap

- Identifying and documenting current and target business processes

- Validating future processes with the solution provider

- Impact studies related to changes

- Proposing functional choices and validating technical choices

- Target flow impact studies and adaptations

- Writing target inbound/outbound flow maps

- Adapting the connection between CRM (Salesforces) and Media Pilot (inbound/outbound flows)

- Adapting the connection between SAP (SD Module) and Media Pilot (inbound/outbound flows)

- Supporting business teams in change management.

- Implementing user support

- Application configuration

- Implementing a provisional test plan

CONTEXT:

Project: Replacement of the Cindy Tool by Media Pilot

(Advertising and short message management)

- Management of advertising messages and alerts

- Management of sounds and alerts

- Management of advertising campaigns and national and regional advertisers

- Management of quotes and partnership financial contracts

- Billing management

TOOLS:

SalesForce, SAP, Oracle Database, Gant Project, Excel, Jira, Confluence, UML Modeling, internal tools, XML Flow, API, SQL, HTML, CSS, PHP

- Identifying business and user needs

- Writing and specifying User Stories

- Customizing reference mockups and validating with the business team.

- Prioritizing the backlog

- Presenting demos at the end of each sprint

- Analyzing functional and technical impacts

- Negotiating business evolutions and updating business processes

- Transformation and maturity studies

- Coordinating development teams and their daily monitoring (Analysis assistance, technical choices solutions, ...)

- Ensuring the achievement of action plan objectives for the application scope

- Testing and validating user stories

- Implementing End to End tests and non-regression tests

- Facilitating workshops

- Facilitating Agile ceremonies

- Responding to incidents and ad-hoc business evolution requests, ensuring the required Development phase

- User support

CONTEXT AND TOOLS:

Project: Bi-BOP (Supply chain process application)

- Management of Renault organs, components, and vehicles

- Management of mechanical roles

- Management of component roles

- Sending data to various consuming applications

Referential data analysis, maintaining all application functions during migration, ensuring desired evolutions (Agile, scrum/Kanban, Jira, Confluence, Mantis, Bo, Spotifire Excel, Selenium, API Interfaces: Postman, Dynatrace)