Freelancer profile translated to English.

Description

Holder of a degree in IT and network maintenance, with 10 years of experience, I am a motivated, rigorous, and determined person. National travel possible. Ghouili issam

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km)

Ethypharm
On-site support - Châteauneuf en Thymerais, Saint Cloud
PHARMACEUTICALS INDUSTRY
April 2023 - October 2024 (1 year and 6 months)
Saint-Cloud, France
 Level 2 and Level 3 on-site support  Deployment of Windows 11 and applications via Autopilot (Intune)  User data backup and restore  Incident processing with the ServiceNow tool,  User account management and MFA security via Okta (SSO)  Management of user accounts in Azure AD  Printer management,  ERP Sage X3 account management  Management of autocom phone lines
Wabtec
On-site support - Amiens
TRANSPORTATION
February 2021 - March 2023 (2 years and 2 months)
Amiens, France
 Level 2 and Level 3 on-site support  Deployment of Windows 10 and applications via SCCM.  User data backup and restore  Incident processing with the ServiceNow tool,  User account management and MFA security via Okta (SSO)  Management of user accounts in AD.
ClubMed - CMX CMK 025
IT on-site support
TRAVEL AND TOURISM
March 2019 - December 2020 (1 year and 10 months)
Paris, France
 On-site support (Level 2 and Level 3)  Deployment of Windows 10 and applications via SCCM  PMAD via Avitice, SCCM  Incident processing via the Osiatis tool  Ethernet line patching.