ISFreelancer profile translated to English.
Back to original languageAbout Issameddine
Automotive professional with over 10 years of experience, I have held several positions of responsibility in after-sales service and workshop management. I have led multidisciplinary technical teams, optimized internal processes, and driven performance through key indicators. My role as a manager allowed me to effectively coordinate interventions, ensure the quality and safety of operations, while developing employee skills through training. Comfortable in customer relations as well as strategic management, I focus on satisfaction, profitability, and continuous improvement. My profile combines field expertise, leadership, and organizational skills.
Arabic
Native or bilingual
English
Conversational
French
Fluent
Can work on-site
Arnouville (up to 50km)
Experience
- BargainAutomotive InspectorAUTOMOBILEJanuary 2025 - Today (1 year and 5 months)Ile-of-France, FranceCarried out in-depth vehicle inspections to ensure compliance with safety and emissions standards. Developed detailed reports on vehicle condition, including diagnostics and necessary repair recommendations. Collaborated with technical teams to ensure adequate repairs and rigorous follow-up. Assisted clients in understanding inspection results and compliance processes. Updated internal procedures and contributed to the continuous improvement of quality standards.
- Augustin prestigeTransport ManagerTRANSPORTATIONJanuary 2024 - January 2025 (1 year)Saint-Augustin, FranceManaged and planned transport operations to ensure efficient product delivery. Coordinated with logistics teams and suppliers to optimize costs and deadlines. Supervised and trained staff on safety and quality standards. Monitored transport performance and implemented key tracking indicators. Managed customer relationships to ensure responsive and high-quality transport service.
- SAV AutomobileTraining Expert-ConsultantJanuary 2023 - January 2023Sousse, TunisiaEvaluated and improved training programs for the automotive after-sales service. Advised teams to optimize processes and increase customer satisfaction. Facilitated training sessions and targeted workshops for technical staff. Analyzed feedback to adjust educational and technical content. Collaborated with stakeholders to develop innovative learning modules.
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Education
- BTS in Automotive Maintenance and After-Sales Service.Training Center in Mechanics2012BTS en maintenance et après-vente automobile.
- BEP in Automotive Mechanics and Electricity.Training Center in Mechanics2008BEP en mécanique et électricité automobile.