About Ismail
- BI audits and platform strategy
- KPI automation and reporting standardisation
- Governance frameworks to support compliance
- Real-time reporting with D365 & Azure integration
English
Native or bilingual
Experience
- Dorchester Collection,Global Business Intelligence ManagerApril 2016 - January 2025 (8 years and 9 months)London, UKLed £750K enterprise BI transformation – reduced manual reporting by 70% and standardised KPIs across departmentsIntegrated Dynamics 365 with Azure Synapse – increased revenue forecast accuracy by 35% and improved data traceabilityEmbedded ISO 27001-aligned data governance – improved audit readiness, GDPR compliance, and reporting trustRolled out Power BI self-service platform – reduced BI team load by 40+ hours/week and increased usage across departmentsBuilt customer segmentation and workforce analytics models – improved personalisation and retention by 20%Replaced contractor BI team with internal capability – saved £180K/year and improved knowledge continuityRelocated offshore delivery – cut costs by 30% while maintaining SLA and governance standardsEvaluated BI tools (Power BI, Tableau, Qlik, Collibra, Alation) – optimised platform ROI and metadata strategy
- Dorchester CollectionBusiness Intelligence LeadOctober 2015 - March 2016 (5 months)Built and mentored an in-house BI team, replacing contractors and saving £180K/year - strengthened in-house capability and operational resilience.Spearheaded efforts to stabilise the data warehouse and analytical reports ensuring 100% uptime across the business
- Financial TimesSenior BI Developer / Team LeaderSeptember 2011 - October 2015 (4 years and 1 month)London, UKMigrated legacy BI platform to Amazon Redshift – halved infra costs and improved performance by 10xDelivered scalable Kimball models for financial segmentation and pricing – improved traceability and reduced rework by 60%Embedded OLAP cubes and churn forecasting models – contributed to 95% growth in digital subscriptionsStandardised reporting via PowerPivot and DAX – saved 80+ hours/year in production effort and improved consistencyChampioned data governance practices – improved documentation, data lineage, and audit readiness across the BI stack
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Education
- BScBrunel UniversityBSc
- Applied Data Science CourseCambridge SparkApplied Data Science Course