About Ismail
French
Native or bilingual
English
Native or bilingual
Experience
- Allianz TradeFunctional/API Testing & Functional Support & Change Management SAP SuccessFactorsBANKING AND INSURANCEMay 2022 - July 2025 (3 years and 2 months)Île-de-France, France
- Handling user incidents and requests with responsiveness
- Monitoring and processing tickets (incidents, requests), continuous process improvement
- Implementing standardized centralized procedures in Confluence
- Bug analysis, batch monitoring, log reading (Kibana)
- Using dashboards (AppDynamics, ServiceNav) for proactive detection
- Clear communication on incidents and coordination of teams in critical situations
- Writing test scenarios, validation plans, executing tests (Xray, JIRA)
- Creating test data sets to validate the compliance of delivered modules
- Monitoring anomalies, writing test reports, facilitating validation workshops
- Performing regression tests, verifying deliverables according to workbooks
- Coordinating with developers, consultants, and key users to ensure quality
- Monitoring functional coverage, quality tracking dashboards
- Testing according to the SAP Activate methodology for each sprint
- Using collaborative tools (Trello, Power BI) for KPI tracking and visualization
- Administration of the EC SuccessFactors module: RBP, MDF, proxy, imports/exports
- Contribution to change management: workshops, support, documentation
- Training SAP SuccessFactors users (EC, PM/GM, Recruitment, Compensation)
- Writing user guides, HRIS documents, structured content in Confluence
- ValeoFunctional TestingAUTOMOBILESeptember 2019 - April 2022 (2 years and 7 months)Ile-of-France, France
- Writing functional test cases from User Stories, based on defined acceptance criteria.
- Organizing and managing test campaigns in Squash: structuring plans, execution, and result traceability.
- Manual execution of tests on various product functionalities, within sprints and end-to-end.
- Analyzing test results and formalizing observed functional discrepancies.
- Tracking detected anomalies via JIRA, with prioritization, qualification, and validation of fixes.
- Close collaboration with developers and the Product Owner to ensure compliance with business expectations.
- Managing regression test campaigns (TNR) at the end of each sprint to ensure the reliability of successive deliveries.
- Formal writing of the test report including functional and API results, validating all sprint requirements.
- Developing quality dashboards to report key indicators (anomalies, progress, coverage) to stakeholders.
- Implementing a testing strategy before the start of tests in agreement with stakeholders.
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Education
- Master 2 "Information Systems Consulting and Management"IAE Grenoble,2021Master 2 « Conseil et Management des Systèmes d'Information »