Ismail A.

Manage and resolve support tickets at all SLA levels, including critical incidents.

Develop robust, maintainable, and scalable backend solutions in PHP/Symfony, with MySQL, Redis, and Docker, including custom modifications according to specific client needs.

Collaborate closely with Product, QA, and Data teams using Agile methodology (Scrum/Kanban) to ensure the functional and technical quality of deliverables.

Contribute to continuous improvement and R&D development in collaboration with the Product team, according to business priorities and solution impact, particularly through the integration of AI components like automatic image generation for articles.

Improve legacy by ensuring the migration from PHP 7 to PHP 8, using PHPStan and Rector with custom rules to secure and optimize code transition.

Implement and maintain automated tests (unit, functional) to ensure the reliability of deliverables.