About Ismael
- EDI Expertise
- Ethical Closing & Sales Structuring
English
Fluent
Arabic
Native or bilingual
French
Native or bilingual
Experience
- RELYANCE AGENCYEthical Closer / Sales ConsultantCONSULTING AND AUDITSMay 2025 - Today (1 year and 1 month)Paris, FranceAt RELYANCE Agency, I work as an ethical closer, specializing in selling professional training, AI tools, and no-code solutions to entrepreneurs, freelancers, and companies undergoing digital transformation or restructuring.🔹 Training & MethodologyI train with a leading closing organization, adopting a structured approach: advanced prospect qualification, high-value call management, and decision-making support.🔹 Scope of InterventionSales of online training and premium coachingSales of AI and no-code solutions (automation, product building, business tools)Rigorous lead qualification prior to interactionsConducting structured sales calls (one-call and multi-call)🔹 Key ResponsibilitiesPrecise analysis of actual needs and prospect maturity levelDecision-making assistance, without pressure or unrealistic promisesAbility to refuse a sale if the offer is not relevantStructuring sales pitch and sales funnelQualitative pipeline monitoring and follow-up🔹 Professional StanceMy approach to closing is based on a simple conviction: to provide clarity to enable informed decisions, rather than convincing at all costs.
- CegedimExpert EDI ConsultantSOFTWARE PUBLISHINGDecember 2017 - December 2025 (8 years)Boulogne-Billancourt, FranceAt CEGEDIM, I worked as an expert EDI consultant (N3 level) in critical environments with high exchange volumes, for large corporations and SMEs, primarily in the distribution, industry, and services sectors.🔹 Scope of InterventionI provided N3 EDI support, including analysis and resolution of complex incidents with significant business impact.I ensured the reliability and monitoring of dematerialized exchanges between:large corporate clients and mass retailerssuppliers (France and international)carriers, logistics providers, and industry-specific platforms🔹 EDI Standards & FormatsEDIFACT (ORDERS, DESADV, INVOIC, CONTRL…)Peppol (electronic invoicing)UBLIDoc (SAP)CSV / flat filesPartner standards (GUM)🔹 Tools & EnvironmentsSY and internal CEGEDIM tools for flow management, monitoring, and processingMulti-flow, multi-partner, and multi-standard EDI environments🔹 Key ResponsibilitiesAdvanced technical diagnostics and root cause analysisAnalysis and adjustment of mappings and business rulesCoordination between IT teams, Sales Admin, EDI partners, and clientsSecuring, ensuring reliability, and evolving existing flowsIntervention on critical incidents and sensitive projects🔹 Added ValueCross-functional vision: technical + businessAbility to intervene quickly in complex contextsPragmatic, structured, and results-oriented approach
- Sartorius StedimSQL VBA Programmer Analyst ConsultantPHARMACEUTICALS INDUSTRYNovember 2015 - December 2017 (2 years and 1 month)Aubagne, FranceDevelopment of a drawing tool under MS Visio 2010 using object-oriented VBA 7. Identify and specify client needs SCRUM agile development methodology Structure the development architecture in an object-oriented manner Structure the SQL Server database (complex queries, views, triggers, stored procedures) Development of a Client/Server tool (approx. 80 users, R&D, Engineering, Technicians)o GUI, Dynamic 2D/3D Designo Assistance in creating new Visio drawingso Migration of Visio data -> SQL Server -> SAPo Cost estimation User Support (Training, Procedures, Debugging)
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Education
- Industrial IT and Electronics EngineeringMines Saint-Etienne2015Programmation C, C++, SQL, Java, Python Réseau CCNA1 et CCNA2 Electronique Automatisme
- University Diploma in Technology (DUT) in Electrical Engineering and Industrial ITUniversity of Montpellier 22012Programmation Automatisme Réseau Electronique, Electrotechnique