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Isabelle W.IW

Isabelle W.

Management/Recruitment/Employment/Training/Sales

€200/day
Lille, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Isabelle

Welcome to my page,

With over 25 years of experience in real estate and industry, strengthened by a Master 2 in management and commercial development, and as a true partner to your organization, I offer to support you in your development by intervening in one of the following areas:

- strategy, commercial development, customer relations, market research
- HR management, training, recruitment
- management
- administrative & accounting management
- social media management, web content writing

Some concrete examples of missions
- recruitment: sourcing, candidate pre-qualification, conducting recruitment interviews, candidate presentation
- management of the skills development plan
- management, team management
- customer relationship management, prospect identification, customer target definition
- prospecting, appointment setting, customer loyalty, commercial proposals, negotiation, follow-ups
- social media management
- writing minutes and reports
- organization optimization
- invoice checking, recording
- bank reconciliations
- contract reviews, checks
- budget creation and monitoring
I can undertake a specific mission or reinforce your teams during a peak in activity or for a replacement.

Looking forward to discussing it with you!
  • English

    Conversational

  • French

    Native or bilingual

Can work on-site
Lille (up to 20km), Lille (up to 20km)

Experience

  • APAVE Certification
    Continuing Professional Training Customer Relations Officer
    CONSULTING AND AUDITS
    January 2014 - July 2018 (4 years and 6 months)
    Lille, France
    Management of internal safety/building training: coordination of trainers, logistical organization of sessions, quality monitoring, planning and scheduling of training sessions.

    Sales and development of intra/inter-company training sessions and internships: management of pre-sales, offer development, costing, needs assessment, management of relations with prospects and clients (SMEs/Mid-caps/Large Accounts).

    Participation in the Sales Action Plan, appointment setting

    Results: achievement of profitability and quality objectives, organization of 100 internships and 1500 training hours per year
    Relations OPCO et sous traitants Prospection sous traitants Customer Relationship Management Commercial Proposals Scheduling Planning Organization Administrative Supervision Customer Needs Analysis Customer Loyalty Prospecting Quote Negotiation
  • APAVE Certification
    Asset Manager
    CONSULTING AND AUDITS
    January 2007 - January 2014 (7 years)
    Lille, France
    Management of a portfolio of 40 administrative buildings: monitoring technical meetings, legal watch, development and monitoring of pre-litigation and litigation files, management of relations with insurers.

    Results: increase in pre-litigation situation resolutions, internal expertise management.
    Claims Management Insurance Premium Control Reporting Technical Meeting Follow-up
  • APAVE Certification
    Internal Training Coordinator
    CONSULTING AND AUDITS
    January 2004 - January 2007 (3 years)
    Lille, France
    Organization of internal technical training: co-development and implementation of the training plan for the North and Picardy region, logistical and administrative coordination of training sessions, continuous training.

    Management of the onboarding process for young engineers: support and follow-up.

    Results: 20 new graduates integrated, 200 employees trained.

    Management and coordination of the internal training plan for the North-Picardy region, maintenance of APAVE employees' qualifications
    Skills Development Plan Project Management Intern Support Training Provider Relations

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Education

  • BTS Assistant de Direction
    ISCT Pigier
    1992
  • MOOC From Manager to Agile Leader
    CNAM
    2016

Skill set

Categories