About Isabelle
English
Conversational
French
Native or bilingual
Experience
- APAVE CertificationContinuing Professional Training Customer Relations OfficerCONSULTING AND AUDITSJanuary 2014 - July 2018 (4 years and 6 months)Lille, FranceManagement of internal safety/building training: coordination of trainers, logistical organization of sessions, quality monitoring, planning and scheduling of training sessions.Sales and development of intra/inter-company training sessions and internships: management of pre-sales, offer development, costing, needs assessment, management of relations with prospects and clients (SMEs/Mid-caps/Large Accounts).Participation in the Sales Action Plan, appointment settingResults: achievement of profitability and quality objectives, organization of 100 internships and 1500 training hours per year
- APAVE CertificationAsset ManagerCONSULTING AND AUDITSJanuary 2007 - January 2014 (7 years)Lille, FranceManagement of a portfolio of 40 administrative buildings: monitoring technical meetings, legal watch, development and monitoring of pre-litigation and litigation files, management of relations with insurers.Results: increase in pre-litigation situation resolutions, internal expertise management.
- APAVE CertificationInternal Training CoordinatorCONSULTING AND AUDITSJanuary 2004 - January 2007 (3 years)Lille, FranceOrganization of internal technical training: co-development and implementation of the training plan for the North and Picardy region, logistical and administrative coordination of training sessions, continuous training.Management of the onboarding process for young engineers: support and follow-up.Results: 20 new graduates integrated, 200 employees trained.Management and coordination of the internal training plan for the North-Picardy region, maintenance of APAVE employees' qualifications
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Education
- BTS Assistant de DirectionISCT Pigier1992
- MOOC From Manager to Agile LeaderCNAM2016