Freelancer profile translated to English.
Back to original languageAbout Isabelle
I am a committed professional, attentive to the quality of my work and the satisfaction of my clients. My goal is to help you achieve your objectives by providing creative and effective solutions.
Do not hesitate to contact me to discuss your projects!
My key skills:
Marketing: Strategy, campaigns, data analysis, digital marketing.
Writing: Web content, articles, press releases, storytelling.
Telemarketing: Prospecting, loyalty, satisfaction surveys.
CRM: Database management, segmentation, automation.
Fundraising: Fundraising, partnership development, donor management.
Customer/donor relations: Active listening, problem-solving, loyalty.
Training: Knowledge transfer, adaptation to different audiences, workshop facilitation.
My strengths:
Interpersonal skills: I easily build trusting relationships with my contacts.
Dynamism: I am a proactive and motivated person who fully invests in her projects.
Adaptability: I quickly assimilate new information and adapt to changes.
Passion for sharing: I enjoy sharing my knowledge and supporting others in their development.
French
Native or bilingual
Can work on-site
Bordeaux (up to 10km)
Experience
- ATEMITOnline Business ManagerJanuary 2025 - Today (1 year and 7 months)Bordeaux, FranceYour strategic partner to manage and optimize your daily businessAre you a business owner, coach, stylist, or restaurateur? Your expertise deserves all your attention, not the administrative and operational management that exhausts you.I will take care of the complete orchestration of your activity so that you can focus on what you do best: developing your business and serving your clients.
- Amnesty International FranceMember and Donor Relations ConsultantCIVIC AND SOCIAL ORGANIZATIONSMarch 2023 - Today (3 years and 5 months)My missions:- Lead, animate, and supervise the salaried and volunteer team of the department- Ensure the implementation of the department's activities- Participate, in collaboration with the CRM Department, in aligning the database functionalities with AIF's needs- Ensure the quality of the data entered and organize communication with members and donors
- Amnesty International FranceHead of Member and Donor Relations Service (Replacement)March 2022 - December 2022 (9 months)I ensure the proper management of relations with the association's members and donors, the quality of information concerning them in the database, and the processing of information requests in compliance with legal obligations. I also supervise three member and donor relations officers and a team of approximately 5 volunteers.
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Education
- DU Childhood, Health and Society, Human Sciences and PsychologyIAE Bordeaux University Montesquieu Bordeaux 4 University Victor Segalen Bordeaux 2DU Enfance, Sante et Societe , Sciences humaines et psychologie
- MASTER 1/2 Marketing and SalesIAE Bordeaux2011