Freelancer profile translated to English.
Back to original languageAbout Isabelle
Communication & pedagogical engineering consultant with over 15 years of experience in structuring and transmitting professional content.
I support organizations in designing effective training programs that are results-oriented and immediately applicable in a professional context.
My expertise covers:
• Professional communication & customer relations
• Soft skills development
• Custom program design
• Pedagogical adaptation to demanding environments (corporate & IATA certified aviation sector)
My approach combines rigor, clarity, and pragmatism, with one goal: transforming skills into sustainable performance.
Available for pedagogical design missions, content audits, training facilitation, or professional pathway structuring.
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- Organisme de formation- secteur corporateTrainer & Professional Pathway DesignerEDUCATION AND E-LEARNINGJuly 2022 - Today (4 years and 1 month)Design and delivery of professional training in communication and business French.• Creation of structured pedagogical pathways (Business French, customer relations, soft skills)• Audit and optimization of existing training materials• Integration of the DISC model into communication & management programs• Adaptation of content to the professional Francophone audience• Delivery of sessions to corporate clients (insurance, logistics, customer service)Results-oriented approach, sustainable skill development, and immediate applicability in a professional context.
- FlymatesIndependent Professional French Trainer – Aviation Sector (IATA Accredited Center)EDUCATION AND E-LEARNINGSeptember 2015 - June 2022 (6 years and 9 months)Worked as an independent trainer at an IATA accredited post-secondary training center, specializing in aviation front-office professions.• Design and delivery of professional French modules adapted to aviation professions• Preparation of learners for communication in an international environment• Adaptation of pedagogical content to aviation sector standards• Support for professional integration in front-office roles (airlines, airports, customer services)Long-term collaboration within a certifying and regulated framework, with high standards for professional communication.
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Education
- Professional Trainer Certificate (MQA Registration)Mauritius Qualification Authority2015Enregistrement officiel en tant que formateur professionnel auprès de la Mauritius Qualification Authority (MQA). Certification réglementaire exigée à l’époque pour exercer en tant que formateur agréé.
Certifications
- DISC and Driving ForcesAssessment24x72025