Freelancer profile translated to English.
Back to original languageAbout Isabelle
Welcome to my profile!
I have been offering my freelance and remote work services for over 8 years.
I currently manage customer support/after-sales service in French and foreign languages for e-commerce and e-learning companies on platforms like Moodle, Teachizy, Shopify, or Prestashop.
I therefore use the Google suite daily, as well as tools like Slack, Freshdesk, Zendesk, Crisp, Gorgias, Shopify, Prestashop, Moodle, Teams, and Amazon Seller.
I am immediately available and have the necessary equipment to carry out your missions.
I am primarily looking for long-term missions, but I can potentially help you with one-off missions or with setting up your customer service.
I have a preference for missions related to new technologies, health, education, online training, personal development, sports, ecology in general, and fashion, but I am not closed to other themes.
Do not hesitate to contact me to discuss your needs and for a potential quote.
Packages available starting from €500 per month.
See you soon!
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- HygéeCustomer Service ManagerE-COMMERCEMarch 2023 - Today (3 years and 5 months)Paris, FranceFrench Customer Service Manager for HygéeSupport via CrispTeam communication via SlackComment management via CommentGuard
- Le Chemin de la NatureCustomer Relations ManagerHEALTH AND WELLNESSMay 2022 - Today (4 years and 2 months)Eu, FranceCustomer/Learner Relations Manager
- FaireparterieProofreader for invitationsPUBLISHINGApril 2022 - June 2022 (3 months)
Reviews
T
Thomas
Doca Entreprise - Mademoiselle Culotte
Reviewed on 1/10/2022
Perfect management of emails and customer support, I recommend!
Morgan
GOLIATE INTERNATIONAL
Reviewed on 7/1/2021
A perfect first collaboration that we will repeat without hesitation.
Isabelle demonstrates true professionalism and saves us considerable time.
Attentive, involved, flexible, comfortable with various tools, and very efficient, we can only recommend her.
Thank you
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Education
- University Diploma in CommunicationDEP Amiens2009
Skill set
Categories
- Other