Freelancer profile translated to English.

Description

Independent administrative manager, founder of Chorusphère, I support professionals and associations that invoice the State or local authorities.

I handle invoice submission on Chorus Pro, document verification, and payment tracking, so you can focus on your business.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Coriolis télécom
Inbound/outbound call telemarketer
July 2007 - May 2013 (5 years and 10 months)
Amiens, France
Handling inbound and outbound calls for two clients (ADL Partner and Coriolis Télécom)
Identifying needs and providing clear, appropriate answers.
Processing customer requests: information, simple complaints, updating files.
Scheduling appointments / making follow-up calls for commercial campaigns or customer service.
Entering and updating information in the management software (CRM / database).
Meeting service quality objectives (response time, customer satisfaction, call scripts, internal procedures).
Professional oral communication Inbound and outbound call management Active listening and customer relations Use of telephone and IT tools Stress resistance and objective achievement
Pharmacie Fachon Amiens
Order picker
May 2017 - May 2018 (1 year)
Amiens, France
Stocking shelves and replenishing products (decor, leisure, seasonal items...) according to the store's merchandising plan.
Facing and checking prices: clean shelves, well-presented products, label verification.
Welcoming and assisting customers in the store (directions, product availability, simple advice).
Highlighting commercial promotions: setting up end caps, promotions, seasonal displays.
Participating in inventory and stock checks.
Maintaining and cleaning the aisle in compliance with hygiene and safety regulations.
Maison de la Culture Amiens
Administrative and reception secretary
CULTURE
April 2022 - July 2025 (3 years and 3 months)
Amiens, France
Physical and telephone reception of the public and partners: providing information, directing calls, taking messages.
Routine administrative tasks: mail, emails, filing, updating records.
Data entry and follow-up of invoices (including submission on Chorus Pro for public partners) in coordination with the accounting department.
Organization and follow-up of appointments and meetings: managing calendars, preparing documents, simple meeting minutes.
Administrative support for teams (shows, cultural activities, etc.): preparing documents, tracking spreadsheets, formatting documents.
Physical and telephone reception Daily administrative management Entry and tracking of accounting documents / invoices Organization and coordination Proficiency in office software

Check out Isabelle's experience

Be the first to recommend Isabelle

Help this freelancer shine by sharing your experience working together.

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

Baptiste Duhen

Fullstack developer

4.6

(4)

Amed Hamou

Senior Lead Developer

(2)

Audrey Champion

Web developer

4.3

(3)

Signup to reveal

Professional Title: Medical-Social Assistant Secretary
Titre Professionnel Secrétaire assistant médico-social
Professional Baccalaureate in Sales and Representation
BAC Professionnel Vente Représentation

Check out Isabelle's education

Other

Isabelle Leclercq

Chorus Pro Administrative Manager

About Isabelle

Experience

Recommendations

These freelancer profiles also match your criteria

Education

Skill set

Categories