Freelancer profile translated to English.
Back to original languageAbout Isabelle
Virtual Assistant and Manager of IGP Gestion, I support entrepreneurs, SMEs, and freelancers in their daily administrative management.
My goal: to save you time, lighten your mental load, and allow you to focus on your core business.
With several years of experience in mass retail, I have developed rigor, a sense of organization, and a taste for human contact — qualities that I now put at the service of my clients.
🔧 My areas of intervention
Administrative management: quotes, invoices, customer reminders, correspondence
Customer and supplier relationship management
Creation and formatting of professional documents
Agenda management, appointment scheduling, file tracking
Recruitment of employees and basic HR management
🌟 Why collaborate with me?
A caring and personalized approach: each client is unique, and I adapt to your needs.
Fluid and reactive communication, for an efficient and serene collaboration.
A versatile expertise based on solid practical experience.
IGP Gestion is more than a secretarial service: it is a trusted partnership to sustainably support you in the success of your business.
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- Auchan RetailsCustomer Relations ManagerRETAIL (LARGE RETAILERS)January 2005 - August 2024 (19 years and 7 months)Paris, FranceCheckout line management, scheduling, customer relations, entering employee contracts and managing employee timekeeping anomalies, managing employee summons, entering employee absences.
- divers sociétésVarious temporary assignmentsJanuary 2004 - January 2005 (1 year)Answering the phone and transferring calls, sending mail, distributing mail to various departments, typing correspondence.
- France Incendie–PlessisSecretaryPUBLIC SAFETYJanuary 2003 - January 2004 (1 year)Le Plessis-Trévise, FranceDistributing mail to various departments, franking and sending mail, entering quotes, typing correspondence, archiving.
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Education
- BTS Assistant Manager SME-PMILycée Champlain2003BTS Assistante de Gestion PME-PMI,
- Professional Baccalaureate in Secretarial StudiesLycée Champlain2000BAC PRO Secrétariat,
Skill set
Categories
- Other