About Isabelle
French
Native or bilingual
English
Fluent
Experience
- GROUPE ETAMHead of Cross-functional ProjectsRETAIL (SMALL BUSINESS)March 2022 - July 2025 (3 years and 4 months)Clichy, FranceManagement of the cross-functional projects department and stakeholder in the IT Steering Committee:• Co-construction of the IT Strategic Roadmap and project portfolio arbitration• Co-definition and management of the Capex / Opex budget envelope• Implementation of a common project methodology (processes, tools, governance, rituals)• Contribution to IT communication (internal comms, brand management, and COMEX)Project Management & Delivery: 50+ projects/year• Lead strategic projects: scoping, design, delivery, deployment, and hypercare• Commercial and contractual negotiation with partners, publishers, and integrators• Alert function to the CIO and project sponsors• Coordination of business stakeholders and IT teams (approx. 6 teams involved)Functional Areas:Upstream Supply Chain (PLM, MAP, PIM), Digital, Retail & Omnichannel (OMS, Clienteling Applications, CRM)
- GROUPE ETAM | DSI - Direction OpérationsIT Project ManagerRETAIL (SMALL BUSINESS)January 2019 - February 2022 (3 years and 1 month)Clichy, FranceDual role: OMS Application Manager and Upstream Supply & Omnichannel Project Manager• Development and continuous improvement of the OMS & omnichannel ecosystem• Facilitation of business workshops, needs gathering, and writing specifications• Project management: scoping, design, execution, UAT, deployment, and hypercare• Coordination of internal and external teams (service providers, publishers & integrators)• Facilitation of steering committees and risk managementProjects delivered (excerpt):• Marketplace: Etam/Undiz/Maison123 on Zalando and La Redoute: ↑ Revenue• Covid Dark Store: order preparation hub: ↓ dormant stock• Pre-order: web presale system: optimized production• MAP&PIM: RFP, publisher and integrator selection: operational efficiency, reduced time to market• OMS Routing: redesign of rules and service levels: ↓ stock• Application maintenance and OMS Run governance
- GROUPE ETAMProject ManagerRETAIL (SMALL BUSINESS)January 2018 - December 2018 (11 months)Clichy, France• Management of Purchasing projects: planning and permanent management tools• Design of Sourcing tools (supplier scoring, margin balances, permanent monitoring)
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Education
- MBAParis Business School2008Marketing & management du luxe
- Master 1IPAG Business School2007Master 1