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Isabelle MunozIM

Isabelle Munoz

Certified Proofreader / Translator

€250/day
Aix-en-Provence, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Isabelle

Born in France to Spanish parents, I am bilingual and have been passionate about foreign languages since childhood. I pursued a degree in Foreign Literatures, Languages, and Civilizations in English up to the Master's level, then I moved towards media. I have always had a love for words and grammar.

Life led me to work in the world of radio with foreign correspondents, then in the IT world selling management software. I decided to give my professional career a new direction by combining my two passions: words and foreign languages.

In my previous role, I was responsible for proofreading and correcting the company's commercial documentation, user manuals, and newsletters. I have always used English and Spanish in both personal and professional contexts and have assisted people in learning these two languages.

My skills in spelling, grammar, syntax, and typography allow me to perform meticulous, professional work within precise deadlines. Furthermore, I am proficient in word processing and correction software (Word, Antidote) as well as Adobe Acrobat.
I have already assisted self-published authors with their manuscripts, and entrepreneurs with their websites and newsletters. I also work as a proofreader for a monthly magazine specializing in the construction industry: Le Bâtiment artisanal.

I wish to offer you my skills to produce impeccable written content. I proofread your social media posts, websites, commercial documentation, manuscripts, press articles, etc. I also assist you with translations from English and Spanish.


Looking forward to collaborating on future projects.
  • Spanish

    Native or bilingual

  • French

    Native or bilingual

  • English

    Conversational

Can work on-site
Aix-en-Provence (up to 50km)

Experience

  • Indépendant
    Proofreader
    PUBLISHING
    July 2023 - Today (2 years and 11 months)
    Proofreading and correction of press articles, websites, newsletters, and self-published novels.
    Monthly magazine: Le Bâtiment artisanal
    Novel: La Palette des sentiments, Julie Clément
    Newsletter: Marie au fil des lunes
    Proofreading Correction French Spanish Translation French English Translation Writing
  • IKOSOFT
    Customer Service Manager
    June 2013 - January 2015 (1 year and 7 months)
    Aix-en-Provence, France
    Organization and implementation of procedures for handling customer requests (suggestions, complaints, and needs) in coordination with relevant departments such as marketing, sales, and technical support. Customer loyalty and satisfaction objectives.
    - Implementation and updating of customer and sales tracking processes and procedures
    - Participation in the evolution of CRM needs
    - Interface with customers by phone and email to manage disputes and find solutions
    - Training and information for teams
    - Collection of customer feedback and transmission to the development department
    - Human resources management actions (recruitment, training)
    - Key account management
    - Management of a team of 6 sales representatives
  • IKOSOFT
    Sales Administration Director
    January 2015 - July 2023 (8 years and 6 months)
    Aix-en-Provence, France
    Management of organizational and administrative aspects of sales operations. Supervision of commercial activity. Management of sales teams.
    - Management of a team of 15 people
    - Order processing control
    - Organization, coordination, and control of order flows
    - Verification of the correct application of pricing conditions
    - Transmission of information to relevant departments
    - Interface with customers
    - Key account management
    - Implementation and updating of customer and sales tracking processes and procedures
    - Participation in the evolution of CRM needs
    - Human resources management actions (recruitment, training)

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Education

  • Master's degree, Information and Communication
    Université Paris 8
    2002
    Maitrise, Information et communication
  • Bachelor's degree, Information and Communication, Media
    IFP - Institut français de presse
    2001
    Licence information et communication, Média

Certifications

  • Teaching French as a Foreign Language
    Cavilam- Alliance Française
    2024
  • Le Robert
    Le Robert
    2023

Skill set

Categories