Freelancer profile translated to English.

Description

👋 Hello, my name is Isabelle.

💼 I have over 30 years of experience in commerce, with proven expertise in sales, customer relations, point-of-sale management, and commercial promotion. I have worked in various environments, from local shops to large national chains, which has allowed me to develop a great capacity for adaptation and a strong sense of service.

💪 My areas of expertise:

Sales consulting and support

Training for sales teams

Implementation of customer loyalty strategies

Merchandising and product display in stores

Optimization of commercial performance

🔥 Passionate about people, I enjoy building trusting relationships with my clients and providing them with concrete solutions to grow their sales and improve their brand image.

🎯 I can help you to:

Boost your sales

Rethink the customer experience

Train your field teams

Improve the profitability of your points of sale

Do not hesitate to contact me, I would be delighted to contribute to your projects!

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

I.A Beauté shop
Self-employed
February 2023 - Today (3 years and 4 months)
Vaulx-Milieu, France
launch of an online clothing sales website
Online sales
Website creation
Also selling on several sites
NOZ
Store Manager
February 2017 - February 2023 (6 years)
Tignieu, France
• Definition of the Noz store's positioning by adapting to competitor practices and enabling the clearance of goods for sale, thus differentiating from the available offering.
• Implementation of the Noz concept
◦ increase in turnover
◦ Supervision of contracts by assigning each employee to their post and ensuring the quality of their work, thus offering optimal customer service. Personnel management
◦ payroll
◦ planning
◦ daily organization
• Inventory control by checking stock levels in the store and assessing needs based on stock, thus inevitably avoiding stockouts.
• inventory
◦ stock management
Schlecker
Sales Sector Manager
November 1985 - September 2016 (30 years and 10 months)
Lyon, France
• Management and supervision of a sales team of 23 stores comprising 80 employees, defining objectives and assigning missions according to profiles.
• Definition of monthly and annual sales objectives.
• Analysis and monitoring of customer data and sector intelligence to anticipate market changes and trends.
• Monitoring the sales results of the sales force.
• Recruitment of sales teams, training of sales representatives in sales techniques, and coaching of store managers.
• Establishment and negotiation of commercial offers, negotiation and signing of contracts, payment of deposits.