Freelancer profile translated to English.
Back to original languageAbout Isabelle
🧠 Senior Consultant – Functional Specialist & Zoho Ecosystem
CRM – Marketing – Finance Expertise | Over 250 projects supported
Based in the South-East of France, I support companies in the digitalization of their commercial and business processes, by leveraging the Zoho ecosystem, combined with third-party solutions and AI, notably via Claude.
🎯 My services cover:
- Audit of the existing system (solutions, data, flows, processes)
- Needs analysis: user workshops, use cases, sales process mapping
- Benchmark and CRM / Sales Management solution selection
- Roadmap & change management
- Deployment, customization, and project management
- User & administrator training
- Long-term support and guidance
🧩 Zoho One & Zoho CRM Specialization
- I offer comprehensive support on Zoho One: implementation & customization
- User and Administrator skills transfer.
- Advanced mastery of CRM, Finance (Books, Invoice…), and Marketing (Campaigns, Forms, Social…) modules
⚙️ Automations & Integrations
- Cross-app automations via Zoho Flow, Zapier, or Make
- Connections to business tools, e-commerce platforms, or third-party software
- Integration of Claude AI and compatible tools from the Zoho ecosystem
- Custom development: Zoho Deluge, CRM Widgets, API connectors
🏆 My added value
- Dual functional and commercial expertise
- Concrete experience on +250 client projects
- A pragmatic approach focused on results and business efficiency
🌐 Working languages
- French (native)
- English (near fluent)
- Spanish (fluent)
💼 Modalities & Rates
Daily rate before tax: €600 to €800, depending on the mission
Remote / On-site / National and international mobility
English
Fluent
Spanish
Fluent
French
Native or bilingual
Can work on-site
Nice (up to 50km), Paris (up to 50km), Marseille (up to 50km), Montpellier (up to 50km), Monaco (up to 50km)
Experience
- ZCoachTrainer & CRM ConsultantCONSULTING AND AUDITSOctober 2019 - Today (6 years and 10 months)Monaco, MonacoSupport for SMEs and Startups in all phases of their Zoho CRM / BOOKS / CAMPAIGNS / DESK projects: setup, customization, workflows & blueprints.Selection & implementation of multiple complementary ZOHO applications (SalesIQ, Social, Forms, Survey, Bookings, Projects...) and third-party applications (VOIP, LinkedIn connectors, Prestashop, Woocommerce, Zapier, SMS, prospect data enrichment ...)User & administrator training (in French & English)User & Administrator assistance and support
- MOBIXSenior ConsultantCONSULTING AND AUDITSJanuary 2012 - April 2021 (9 years and 3 months)Toulouse, France- ZOHO Trainer:Creation of training materials, delivery of sessions in person or remotely (French and English).User and Administrator levels.- Google Workspace Trainer for User level.- Senior Zoho CRM Consultant:Client environment analysis and audit.Implementation or upgrade of complete CRM environments (sales, marketing & finance aspects).Advanced CRM customizationIntegration of multiple ZOHO tools: Zoho Sign, Zoho Forms, SalesIQ, Campaign, Desk, Books, Inventory, Expenses...
Reviews
Recommendations
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- DESSUniversité de Toulouse II1996Commerce International
- Zoho CRM, Books, Campaigns CertificationsZoho Corp
Certifications
- ZohoZoho
- Zoho OneZoho Inc