You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Isabel A.IA

Isabel A.

Multilingual Virtual Assistant & B2B Customer Supp

€500/day
Jaca, ES
3-7 years

Average response time: 1 hour

About Isabel

Need someone who can jump between Spanish, French, and English without missing a beat — and actually get things done? That's me.

I'm a multilingual virtual assistant and B2B customer support specialist with 15+ years of experience, including roles at Amazon Spain and Vodafone. I handle executive coordination, client communication, and cross-border support across Spanish, French, and English (with functional Italian).

Let's talk if you need:
→ An assistant who handles your calendar, inbox, and client follow-ups like they're their own
→ Customer support that actually sounds human — in three or four languages
→ Translation or localization that bridges markets, not just words
→ Someone who responds fast (avg. response time: 1 hour) and gets the detail right the first time

Reliable, quick, and genuinely good with people. Drop me a message — I'd love to hear what you're working on.
  • English

    Fluent

  • Spanish

    Native or bilingual

  • French

    Fluent

  • Italian

    Basic

  • German

    Basic

Remote only
Primarily works remotely

Experience

  • CUSTOMERTOP
    Senior Executive Meeting Coordination Agent
    January 2023 - Today (3 years and 6 months)
    Madrid, Spain
    • • Coordinate and schedule high-level professional meetings for corporate clients across multiple markets.
    • • Handle multilingual communications in Spanish, English and French, ensuring B2B client satisfaction.
    • • Streamline coordination processes, reducing response times and improving client experience.
    • • Informal team lead for onboarding new agents and resolving complex escalations.
    Adaptability Efficiency Resourcefulness
  • AMAZON SPAIN
    B2B Customer Service Representative (EN / FR
    January 2020 - January 2021 (1 year)
    Spain
    • • Managed corporate client queries and escalations across three languages in a high-volume environment.
    • • Maintained high customer satisfaction scores through efficient issue resolution.
  • TURBADO ES (eShop)
    Customer Service Agent (FR
    January 2018 - January 2019 (1 year)
    Alicante, Spain
    • • Provided customer service for the European market in French and Spanish, handling queries and resolving issues on an e-commerce platform.
    • • Maintained high quality and customer satisfaction standards in a multichannel support environment.

Recommendations

Be the first to recommend Isabel

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • Higher Diploma in Executive Assistance
    (ILERNA
    2025
    Higher Diploma in Executive Assistance
  • Bachelor's Degree
    Universitat Oberta de Catalunya (UOC)
    2026
    Bachelor's Degree

Categories