Freelancer profile translated to English.
Back to original languageAbout Isaac
Isaac
Salesforce Developer & Administrator with nearly 5 years of experience. I have developed a strong mastery of the Salesforce data model and its administrative layers. Proficient in APEX (Classes & Triggers), with solid knowledge of LWC, unit testing, and integration. I prioritize effective contact and communication. Beyond the technical aspects, I orient my methods towards establishing authentic and pragmatic relationships.
📊 Salesforce & CRM: With nearly 5 years of experience as a Salesforce Developer & Administrator, I have deepened my expertise on the market-leading CRM solution. Today, I put this expertise to work for companies to optimize their customer relationship management.
What I offer
- Workshop - needs assessment
- Salesforce Administration & Configuration (object manager, reports/dashboards, permissions management, data migration, debugging, APEX, LWC, Integrations, etc...)
- Release Management (VS Code, Git, Azure Devops)
- Business process automation (flows)
- Advanced Administration
- Technical and functional documentation
- Support for your teams
Salesforce Certifications
🔹 Salesforce Certified Administrator
English
Native or bilingual
French
Native or bilingual
Spanish
Basic
Can work on-site
Montpellier (up to 10km), Paris (up to 10km)
Experience
- BonitaSoftSalesforce Developer and AdministratorSOFTWARE PUBLISHINGMay 2022 - Today (4 years and 1 month)Grenoble, France• Sole administrator and architect of my company's Sales cloud ecosystem• Custom application development with core business value proposition• Implemented and managed Gearset CI/CD, reducing production errors by 30%• Led technical initiatives for our platform evolution and third-party application integration• Managed support, security and performance optimization
- QueriadisCRM Technical ConsultantDIGITAL AND ITSeptember 2021 - February 2022 (5 months)Paris, FranceIntegration and technical consulting on CRM solutionsWorkflow, Backend/Frontend, Reports, AdministrationSalesforce, Coheris, Dynamics
- FRAIKIN GroupCRM & Web DeveloperLOGISTICS AND SUPPLY CHAINJanuary 2020 - January 2021 (1 year)Colombes, France• Architecture of the digital ecosystem and integrated Salesforce Sales Cloud• Provided internal user support and optimized CRM performance• Managed and improved business processes using Salesforce Flow and Triggers• Coordinated with integration partners for new feature deployment
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Education
- Master's Degree – Expert in Information SystemsH3 Campus HITEMA2020Master's Degree – Expert in Information Systems
- Bachelor of Information SystemsUniversité Paris VIII2018Bachelor's Degree in Information Systems Design