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Iryna DohadailoID

Iryna Dohadailo

B2B CRM & Process Automation Consultant

€650/day
Hamburg, DE
3-7 years
Process Automation
CRM Implementation
Process Optimization
Lead Management
System Integration

Average response time: 1 hour

Freelancer profile translated to English.
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About Iryna

Efficient B2B Processes through CRM, Automation & AI

I support B2B companies in future-proofing their marketing and sales processes. Through the targeted use of CRM systems, automation, and AI-powered solutions, I reduce your manual effort, accelerate lead processing, and create scalable, structured workflows.

My Focus Areas:
  • CRM Implementation & Optimization: HubSpot, ActiveCampaign
  • Process Automation: Zapier, Make, n8n
  • System Integration: Seamless data exchange between your tools
  • Advanced Solutions: Custom AI workflows, automated lead processes, and, if necessary, custom code solutions for specific requirements

Your Results:
  • Fewer manual routine tasks in sales and marketing
  • Faster and more reliable lead processing (from hours to minutes)
  • A system setup that perfectly matches your business model and internal workflows

I work project-based, transparently, and develop tailor-made solutions – from the initial strategic consultation to the final technical implementation.

Let's find out in a short introductory call how we can optimize your processes!

  • Ukrainian

    Native or bilingual

  • English

    Conversational

  • German

    Conversational

  • Russian

    Native or bilingual

Can work on-site
Hamburg (up to 50km)

Experience

  • Iryna Dohadailo (Eigener Gewerbe)
    B2B CRM, Automation & AI Consultant
    DIGITAL AND IT
    February 2025 - Today (1 year and 6 months)
    Germany
    As a freelance automation consultant, I help companies reduce manual tasks and efficiently connect their system landscape. From CRM integration to AI-powered workflows, I develop tailor-made solutions. Here's an excerpt of my projects:

    🔹 Subscription & Payment Automation (Online School)

    Tools: ActiveCampaign, Zapier, Chargebee

    Task: Building a system of 20+ automations to manage payment cycles.

    Result: Seamless data flow between CRM and billing system, massive time savings in accounting, including creation of technical user manuals.

    🔹 AI-Powered Booking System (Services)

    Tools: n8n, Airtable, Google Calendar, VAPI

    Task: Developing a fully automated booking system with n8n as the orchestrator and an AI voice agent.

    Result: 24/7 appointment booking via phone, automated customer support, and error-free calendar synchronization without additional personnel.

    🔹 Bidirectional CRM Synchronization (B2B)

    Tools: Make.com, HubSpot, ActiveCampaign

    Task: Building error-free data synchronization between the sales CRM and marketing platform.

    Result: Elimination of duplicate data entry, real-time contact updates, and optimal alignment of marketing and sales teams.

    🔹 Automated Performance Reporting (Marketing)

    Tools: Make.com, TikTok Ads, Meta Ads

    Task: Developing a data pipeline for automatic KPI collection from over 30 active advertising campaigns.

    Result: Automatic generation of daily, weekly, and monthly management reports. Saves the team hours of data consolidation.

    ⚙️ Tech Stack: Zapier, Make.com, n8n, HubSpot, ActiveCampaign, Chargebee, Airtable, VAPI (Voice AI), REST APIs.
    CRM Implementation Process Automation Lead Management System Integration AI Automation
  • Chancellor Trading LLC
    Marketing & Business Development Specialist
    AGRICULTURE
    April 2018 - July 2020 (2 years and 3 months)
    Dubai - United Arab Emirates
    • Implementation of automation solutions for sales data, reducing manual reporting processes by 40%.
    • Supporting expansion into over 120 new points of sale, including the implementation of sales processes and marketing strategies.
    Sales Automation Data Analysis Sales Processes Marketing Strategy Business Development
  • Rixos Premium Dubai Hotel
    Operations & Administrative Assistant
    HOSPITALITY
    February 2016 - April 2018 (2 years and 2 months)
    Dubai - United Arab Emirates
    • Optimization of internal work and communication processes through the introduction of digital tools and standardized procedures to increase operational efficiency.
    • Data maintenance and creation of HR reports for a team of 50.
    Digitalization & Process Optimization Workflow Management Data Management Operations Management Process Documentation

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Education

  • Master's Degree
    Kyiv National Economic University
    2005
    Master-Abschluss
  • Bachelor's Degree
    Institute of Municipal Management and Business
    2004
    Bachelor-Abschluss
Check out Iryna's education

Certifications

  • Make (Integromat) Advanced Certification
    Make Academy
    2025
    System Integration Workflow Management API Integration Make.com Process Automation
  • n8n Advanced Certification & API Orchestration
    Marketing Automation School (MASC) / n8n
    2025
    Data Management Process Automation REST API Integration Automated Lead Processes n8n Automation
Iryna's certifications are only visible to Malt Community members

Skill set

Marketing Automation
Hubspot
ActiveCampaign
Zapier
Make.com
n8n
External API Integration
AI Automation
AI Workflows
Custom Code
Salesforce

Categories