Freelancer profile translated to English.
Back to original languageAbout Irene Sandvik
🇫🇷 🇩🇪🇬🇧
🇫🇷 Customer Success Manager multilingual | Customer service & communication | Translation services
Dynamic entrepreneur with over 20 years of experience in sales, communication, and customer service, I support international companies in optimizing their customer relationships. Additionally, I offer professional translations in several languages. Based in France, I provide personalized remote services in multiple languages to enhance customer engagement and satisfaction.
👉 Skills:
âś” Customer Service Management (multilingual)
âś” Customer Success Management
âś” Communication & Sales
âś” Translation Services
âś” Process & Digital Tools Optimization
🇩🇪 Multilingual Customer Success Manager | Customer Service & Communication | Translation Services
I am a dedicated entrepreneur with over 20 years of experience in sales, customer service, and communication. After many years abroad, I currently live in France and offer tailor-made customer service and translation services for international companies – exclusively remote. I work in multiple languages and support companies in improving their customer loyalty and satisfaction.
👉 Expertise:
âś” Customer Service (multilingual)
âś” Customer Success Management
âś” Communication & Sales
âś” Translation Services
âś” Process Optimization & Digital Tools
🇬🇧 Multilingual Customer Success Manager | Customer Service & Communication | Translation Services
With over 20 years of experience in sales, communication, and customer service, I help international companies optimize customer relationships and offer professional translations in several languages. Based in France, I provide remote services to boost customer engagement and satisfaction
👉 Skills:
âś” Multilingual Customer Service
âś” Customer Success Management
âś” Communication & Sales
âś” Translation Services
âś” Process Optimization & Digital Tools
Norwegian BokmĂĄl
Native or bilingual
Norwegian Nynorsk
Native or bilingual
Danish
Native or bilingual
Swedish
Native or bilingual
German
Native or bilingual
English
Fluent
French
Conversational
Spanish
Basic
Remote only
Primarily works remotely
Experience
- MOONDACustomer Success ManagerDIGITAL AND ITAugust 2019 - Today (6 years and 10 months)Bordeaux, France
- CoravinBrand AmbassadorWINE AND SPIRITSMay 2015 - August 2015 (4 months)Amsterdam, NetherlandsCoordinator and responsible for business development in Europe. I fully participated in the development of CORAVIN and the training of teams in wine stores (Mövenpick in Germany and Switzerland, EK Kitchen stores in France, and the Findlater Wine & Spirits group in Ireland). Based in Germany, I consolidated and developed relationships with our German clients.My responsibilities involved extensive travel across Europe, requiring a high degree of autonomy.Through these travels, I participated in events and trade shows such as blind professional tastings and Vinexpo Bordeaux.Public relations and marketing work (translations and market analyses) within various European countries.
Reviews
M
Marion
We Like Travel
Reviewed on 3/2/2020
We thank Irene for her availability and responsiveness. She was of invaluable help in translating Facebook posts. She is a professional, serious, and dedicated translator: we highly recommend her!
Charlène
Pernod Ricard / Blue Studio
Reviewed on 4/15/2020
Recommendations
Be the first to recommend Irene Sandvik
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- International Communication & Translation (Bachelor Programme)Universität Hildesheim2009Theoretical and practical skills in linguistics, intercultural communication, and cultural studies, to gather an integrated, in-depth understanding of global communication processes, both on- and offline.
- International Information Management (Further education)Universität Hildesheim2013Further education in information science (communication tools) and intercultural communication (linguistics, intercultural communication, and cultural studies,) with minor in business administration and psychology in order to gather an integrated, in-depth understanding of global communication processes, both on- and offline.