Iolanda Dias Hortelão

Administrative assistant specialized in the hearing health sector, I support hearing centers and health structures in their daily organization and patient administrative follow-up.

Accustomed to working independently, I intervene in agenda management, patient file tracking, insurance coverage, quotes, and billing, while ensuring the quality of patient reception and journey.

I also participated in the organization of prevention actions and hearing screening days with senior residences and local health partners, particularly with the CPTS Boucle de Seine.

Rigorous, versatile, and attentive, I easily adapt to the needs of the structures to provide reliable and human administrative support.