Ingrid Ngatchani

Results achieved by my clients: ✅ 5 to 8 hours freed up each week ✅ Goals achieved faster thanks to clear and realistic organization ✅ Reduced mental fatigue and renewed confidence in their ability to manage their business serenely

• Setup and redesign of online stores: optimization of user experience, writing descriptions and content, updating product databases, choosing new visuals....: + 35% sales in one year

• Organization of 3 annual webinars, integration of live polls: 85% engagement rate

• Digitalization of registration processes: + 20% registrations in one year

• Management of a fleet of 20 service providers for exhibitor evenings: average success rate of 89%

• Mentoring of 8 employees, detailed training programs: 30% decrease in turnover and +20% overachievement of set goals

• On-site: responsible for exhibitor reception, supervision of setup and dismantling, training of on-site staff in crisis and unforeseen event management.

• Post-event recommendations (e.g., premium concierge service): + 20% participation vs. previous year

• Cross-functional project management during brief, production, on-site, and post-event phases: 40% increase in client portfolio

• Implementation of 5 virtual networking sessions: + 20% business opportunities in one year

• Improvement of internal processes: introduction of interdepartmental meetings, collaborative portals, sharing of best practices...: +20% productivity gain, 15% reduction in delivery times