Freelancer profile translated to English.
Back to original languageAbout Ingrid
👋🏻 I help top companies gain credibility, visibility, and manage their community without them having to worry about anything.
I am a content creator (UGC) and a customer experience specialist. I research, discover, test, and transform products into high-impact content, ensuring your brand projects a confident, elegant, minimalist, and completely transparent image.
If you are looking for someone to whom you can delegate 100% of your brand's exposure and relationship with your community, you are in the right profile.
📱 WHAT I DO FOR YOUR BRAND (Content Creation):
- I create photos and videos in maximum quality (iPhone 17 Pro Max and Samsung Galaxy Z Flip 7).
- I disseminate on my own channels: TikTok, Instagram, LinkedIn, Threads, YouTube, Blog, Pinterest, Snapchat, Medium, Substack, Facebook, Twitter.
- Successful niches: Lifestyle, Tech, Travel, Finance, and Beauty.
- Trusted my content: Meta, Samsung, Preply, AliExpress, Universal Music, Pantene, Miravia.
💼 WHAT I DO FOR YOUR OPERATIONS (Customer Experience):
- Remote customer support, reservation management, and incident resolution.
- I handle online communities (even live streams) without fear of exposure, always protecting your business's reputation.
🌍 MY GLOBAL PROFILE:
I work with clients in Luxembourg, France, Hong Kong, Israel, and Spain. Additionally, I am constantly training (currently pursuing a Double Degree in Law and International Relations at UNIR) to bring unique professional rigor to my projects.
🗣️ LANGUAGES:
Spanish and Catalan (Native bilinguals / C2 and B2)
English (B2 + Tourism Diploma)
French (B1)
👉🏻 Write to me if you want premium results, direct communication, and a professional who knows how to uphold the weight of your brand online.
Spanish
Native or bilingual
Catalan
Native or bilingual
English
Fluent
French
Conversational
Remote only
Primarily works remotely
Experience
- MAYELA
On Malt
PowerPoint Redesign, Business Cards and Corporate SignaturesSeptember 2023 - October 2023 (1 month)Fabero, CL, EspañaI have adapted the rebranding to the PowerPoint company presentation, business cards with Canva, and email signatures with Hubspot. - Milesman & VossmanDigital Marketing ManagerFASHION AND COSMETICSApril 2022 - October 2022 (7 months)León, SpainWORK DEVELOPED• Complete development of a new digital presence strategy: redesign of social media, content plan calendar with themes and formats.• Analysis of web optimization, identification of optimizations in texts, designs, UX.• Promotion of face-to-face corporate events in Madrid for the media.• Art direction in the recording of professional content for social media.• Model for video recording, demonstrating product usage.• Brand ambassador and PR for the company.SUCCESSES AND MILESTONES ACHIEVED• Constant and progressive congratulations from various national and international delegations for the change in social media presence, making centers and commercial teams feel more connected to the company and increasing their loyalty.• First direct purchase request via Instagram DM, after 3 months of intensive strategic action, despite no prior history, a large investment in the machinery being sold, and having a competitor in the market that is older and more established.
- Nawel AlaouiPinterest Marketing ExpertARCHITECTURE AND URBAN PLANNINGMay 2019 - June 2019 (1 month)León, España- Creation of corporate pins adapted to the Spanish version of the French division.- Search and execution of the most suitable repins for the strategy and objectives.- Report of advice to optimize the original French brand and achieve more results on Pinterest.
Reviews
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Education
- Digital Strategy WorkshopGoogle2016Actividades y asociaciones: Prácticas grupales en Facebook Ads y Google Analytics. - Análisis y Estrategia. - Captación: Plan de acción en SEO, SEM y Social Media. - Conversión: Usabilidad, Mobile y Embudo. - Prácticas Campañas. - Medición. Análisis y Optimización. Fidelización
- Creative Writing: Learn to write to sellIEBS2013Nota final: Notable, 8'4. - Redacción persuasiva. - Aprender a redactar para vender. - Elaboración de proceso creativo para campaña publicitaria.
Certifications
- “Find Your Route” Coca-Cola Women's TOURFundación Mujeres2018