About Ingrid
French
Native or bilingual
English
Fluent
Experience
- ServierSENIOR PMO - APPLICATION RUN AND INFRASTRUCTURE RUNPHARMACEUTICALS INDUSTRYJanuary 2019 - Today (7 years and 5 months)Suresnes, France• Responsible for the budget management of Application RUN and Infrastructure RUN (€93M, representing 60% of the OPERATIONS budget and 30% of the DDSI budget)◦ o Management of the Application RUN and Infrastructure RUN PMO cell◦ o Identification and explanation of budget variances between forecast and actuals (4 milestones per year)◦ o Identification of budget optimization opportunities and implementation• Management of the RUN roadmap and continuous improvement• Development and Maintenance of the Application RUN performance dashboard:◦ o Definition of internal KPIs◦ o Reporting of TMA SLAs• Redesign of Incident Management and Problem Management processes• Preparation and animation of Build to RUN Committees• DDSI Risk owner:• • Maintenance of Application RUN• • Maintenance of Infrastructure RUN• • Infrastructure RUN Continuity
- SOCIETE GENRALEPROGRAM DIRECTOR - DIGITAL MESSAGING INTERFACEJanuary 2017 - January 2019 (2 years)Fontenay-sous-Bois, France• Operational and functional management of the Digital Messaging Interface scope with agile teams, 2 Feature Teams, and 3 Project Managers:◦ o Redesign of the advisor interface in Retail Banking and Private Banking branches◦ o Redesign of the customer interface accessible from the website and mobile application◦ o Implementation of artificial intelligence modules - semantic analysis (response assistance for advisors, Chatbot)◦ o Contribution to internal transversal projects: GDPR, 360 Vision, Dashboard, and Private Banking Tablet• Transformation of V-cycle delivery to Agile SCRUM and KANBAN• Operational and commercial management of ATOS EquensWorldline and OWI Mails suppliers
- CNP AssuranceIT INFRASTRUCTURE PMOJanuary 2013 - January 2016 (3 years)Paris, France• Monthly budget management (Actuals vs Baseline) and re-estimation of landing with domain managers• Monthly internal project reporting (activity tracking by domain, global department reporting)• Transversal management of major projects:◦ o Backup application redesign◦ o Legal archiving application redesign◦ o Change of technical base for Oracle databases◦ o Private Cloud implementation◦ o Telephony redesign
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Education
- Agile CertificationSCRUM MASTER2022Certification Agile
- ITIL V4 Certification2020Certification ITIL V4