Ingrid Echeverry

Sales Ambassador for the brand, providing personalized customer service, participating in administrative tasks, CRM management, in-store product implementation such as Visual Merchandising (VM), reporting daily, weekly, and monthly results according to company standards, client follow-up, and product cycle counts.

Personalized customer service and client acquisition through the tools provided by the company. Receiving merchandise, KPI analysis, periodic cycle counts, Visual Merchandising (VM), and calendar organization.

Achieving personal and store goals, developing lasting client relationships. Providing staff supervision and guidance, complying with all company policies, procedures and directives. Ensuring the highest level of customer service standards are maintained at all times. Full organisation of daily tasks: Rota, merchandising, planning and achievements of daily, weekly goals. Monitoring and supervising all the staff results giving them a constant feedback about the company updates, expectations, policies, procedures and support them to achieve their personal goals as their personal development into the company. Active participation on annual inventories giving support to other stores when needed. Organisation of client events, product trainings, new on-board trainings.