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Ingrid AlbertIA

Ingrid Albert

Administrative & HR Assistant | External Support

€330/day
Namur, BE
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Ingrid

Administrative manager with 20 years of experience, I provide occasional or regular support to freelancers, VSEs, and non-profits with their administrative and HR tasks.

After 14 years in the administrative department of Finergie, I managed current accounting, payroll, contracts, and HR files in complete autonomy. Forem 2026 certification obtained with 92%.

What sets me apart: a posture of trust. Within teams, I am naturally the person to whom sensitive information is entrusted, because I respect ethics, everyone's role, and confidentiality without needing to be reminded. My background in active listening, non-violent communication, and transactional analysis concretely nourishes my relational approach: reliable, discreet, benevolent.

I also know how to question processes when they no longer serve their purpose, not to disrupt, but to ensure everyone finds their place and the structure functions better.

What I handle:
• Invoicing, accounting entry, preparation for the accountant
• HR Management: complete file management, contracts, payroll, and benefits
• Dashboards, treasury, follow-ups
• Mail, agenda, file coordination

On-site or remote. Based in Philippeville, available in the province of Namur.
  • French

    Native or bilingual

  • Dutch

    Basic

  • English

    Conversational

Can work on-site
Namur (up to 50km)

Experience

  • Child Focus,
    Facilitator
    September 2023 - Today (2 years and 11 months)
    Educational Facilitation: Facilitated the collaborative game "MAX 24/7" with students aged 10 to 12.
    Prevention & Awareness: Discussions on critical topics: grooming, sextortion, running away, international parental abduction, non-consensual sexting, and online safety.
    Support: Helped identify a trusted adult ("a MAX") to encourage open discussion about dangers.
    Facilitation of Cooperation and Group Dynamics Active Listening and Empathetic Stance Equity and Inclusion Management (Speaking Time) Professional Ethics and Confidentiality Management Mediation and Psychosocial Risk Prevention
  • IND de
    Supervisor
    January 2024 - January 2026 (2 years)
    Phillippeville, NA, Belgium
    Supervision: Welcomed children aged 6 to 12.
    Activities: Organized educational activities and managed free time.
    Safety: Active supervision, maintaining discipline, and enforcing rules.
    Communication: Liaised between the school and parents.
  • Finergie,
    Manager
    January 2006 - January 2020 (14 years)
    Human Resources and Administrative Management; Research & Development of the pedagogical and psychological approach of the support methodology developed by Finergie; Responsible for change management training for executives and managers of companies supported by the firm; Responsible for organizing and facilitating team building (equi-coaching) for executives and managers of companies supported by the firm; Management of psychosocial risks during consultant interventions in the firm's assignments.
    Treasury dashboard management and administrative follow-up
    Administrative Management Team Event Organization Meeting Facilitation Training Training and Development Individual and Group Coaching

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Education

  • University Certificate in Hippotherapy
    Université catholique de Louvain-la-Neuve.
    2016
    Certificat universitaire hippothérapeute
  • Continuing education in transactional analysis (humanistic psychology) and Organization Techniques of Bern
    IAT
    formation continue en analyse transactionnelle (psychologie humaniste) et Techniques d'Organisation de Berne

Skill set

Categories

  • Other