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Inès GoosseIG

Inès Goosse

Community Manager for Estates & Cottages | Website

€125/day
Toulouse, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Inès

Inès — CM & Webdesign | Tourism & Accommodations

I help owners of estates and cottages fill their calendar through social media and a website that works for them.
Specifically, I handle:

Managing your social media (Instagram, Facebook)
Creating or redesigning your website
Chatbots to automate your booking requests
Visual identity & page audits

We work together and I adapt. Some delegate everything to me. Others prefer to stay in the loop. Both work very well.


I am based in France, available remotely and for travel.


Want to discuss it? Write to me directly on Malt.

See you soon,

Inès
  • French

    Native or bilingual

  • English

    Native or bilingual

  • Spanish

    Conversational

  • Dutch

    Basic

Can work on-site
Toulouse (up to 50km)

Experience

  • ModSquad et Freelance
    Community Management and Social Media Engagement Manager
    SOCIAL NETWORKS
    September 2024 - Today (1 year and 11 months)
    Online engagement management for tourism stakeholders.

    Proactive moderation and multilingual interaction with communities on Instagram, Facebook, X, Tiktok

    Content creation, editorial planning, and continuous improvement of digital strategy.

    Performance analysis (reach, response rate, user sentiment) to refine engagement.

    Developing my freelance community management activity, supporting estates and cottages.
    Instagram Facebook TikTok
  • AntMarketing et OnePilot
    Customer Service Advisor
    March 2020 - November 2024 (4 years and 8 months)
    Sheffield, United Kingdom
    Customer support for a variety of startups and multinationals, via multiple communication channels (email, social media, Trustpilot etc.)

    Adapting customer service strategies to the specific needs of each company and international clients.
    Training and coaching new employees to ensure quality service.
  • HelloFresh
    Sales Representative
    November 2018 - August 2019 (9 months)
    Sydney, Australia
    Direct sales door-to-door and at stands during events and conventions.

    Achieving monthly sales targets in a competitive environment both individually and as a team.

    Developing skills in negotiation and persuasive communication.

    Training and coaching the team to ensure quality service.

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Education

  • Community Management Training
    DevenirCM-2025
    Formation Community Management
  • Bachelor of Art
    TheUniversityofSheffield-SheffieldEngland
    Bachelor ofArt

Skill set

Categories