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Inès GoosseIG

Inès Goosse

Social Media Manager/ Web Designer

€125/day
Toulouse, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Inès

Hello!

My name is Inès and I am a community manager specializing in tourism, particularly in estates and gîtes.

My mission is to increase your booking rate through Instagram.

To do this, we will work together to implement a digital strategy to transform your pages into a real acquisition channel.

Although I will take over the vast majority of social media tasks, I consider this a collaboration, as I always listen to your desires and ideas, and I ask for your validation to ensure that your page suits you and reflects your brand.
I work remotely and can travel anywhere in France.

I look forward to hearing from you.

Inès
  • French

    Native or bilingual

  • English

    Native or bilingual

  • Spanish

    Conversational

  • Dutch

    Basic

Can work on-site
Toulouse (up to 50km)

Experience

  • ModSquad et Freelance
    Community Management and Social Media Engagement Manager
    SOCIAL NETWORKS
    September 2024 - Today (1 year and 9 months)
    Online engagement management for tourism stakeholders.

    Proactive moderation and multilingual interaction with communities on Instagram, Facebook, X, Tiktok

    Content creation, editorial planning, and continuous improvement of digital strategy.

    Performance analysis (reach, response rate, user sentiment) to refine engagement.

    Development of my freelance community management business, supporting estates and gîtes.
    Instagram Facebook TikTok
  • AntMarketing et OnePilot
    Customer Service Advisor
    March 2020 - November 2024 (4 years and 8 months)
    Sheffield, United Kingdom
    Customer support for a variety of startups and multinationals, via multiple communication channels (email, social media, Trustpilot etc.)

    Adaptation of customer service strategies to the specific needs of each company and international clients
    Training and coaching of new employees to ensure quality service.
  • HelloFresh
    Sales Representative
    November 2018 - August 2019 (9 months)
    Sydney, Australia
    Direct sales door-to-door and at stands during events and conventions.

    Achievement of monthly sales targets in a competitive environment, both individually and as part of a team.

    Development of negotiation and persuasive communication skills.

    Training and coaching of the team to ensure quality service.

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Education

  • Community Management Training
    DevenirCM-2025
    Formation Community Management
  • Bachelor of Art
    TheUniversityofSheffield-SheffieldEngland
    Bachelor ofArt

Skill set

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