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Ines Flaure BilongIF

Ines Flaure Bilong

Senior Salesforce Business Analyst Core/ CPQ, FSC

€500/day
2 projects
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Ines Flaure

Passionate about digital transformation with over 8 years of experience and recognized expertise in Salesforce product analysis and management, my professional journey spans several years of commitment in key roles such as business analyst, product owner, and QA. I have implemented effective business strategies and successfully led projects, adhering to the platform's best practices.

Thanks to my Salesforce certifications and my mastery of testing techniques, I bring considerable added value to the projects I lead, in close collaboration with development teams and stakeholders.

My priorities: User experience and easy Salesforce adoption.
Real Estate
Banking and Financial Services
Pharmaceuticals
Electrical industry
Insurance

  • French

    Native or bilingual

  • English

    Conversational

Can work on-site
Paris (up to 50km)

Experience

  • CEGID:,
    Senior Salesforce Business Analyst CPQ/Revenue cloud advanced
    SOFTWARE PUBLISHING
    February 2025 - Today (1 year and 4 months)
    Lyon, France
    Context: CPQ migration to Revenue Cloud advanced, CEGID Store redesign/ 2000 users in EMEA primarily/ developers in Portugal

    • Analysis of sales processes and definition of needs for migrating Salesforce CPQ to Revenue Cloud Advanced (catalog, pricing rules, product configuration, quote flows).
    • Writing user stories, functional specifications, and data mapping for the CPQ → Revenue Cloud Advanced transition.
    • Coordination with product, IT, and integration partner teams to ensure consistency of the pricing model and quote/billing workflows.
    • Participation in functional testing, UAT, and defect management before go-live.
    • Analysis and optimization of customer journeys for the Cegid store redesign; definition of integration rules between the store and Salesforce.
    • Support for business teams: documentation, training, and deployment support for new processes.
    Salesforce CPQ Salesforce Business Analyst revenue cloud Sales Cloud AI Agent
  • SOCIETE GENERALE FACTORING,
    Senior Salesforce Business Analyst
    BANKING AND INSURANCE
    February 2023 - January 2025 (1 year and 11 months)
    Paris, France
    Context: Financial Services Deployment & Factoring Contract Termination Process/ 1000 users in EMEA primarily/ developers in Thailand

    • Analysis of business needs and configuration of the Salesforce Financial Services module to optimize customer, account, contract, and financial relationship management.
    • Writing user stories, functional specifications, and data mapping for the integration of SGF processes into Financial Services.
    • Design and formalization of the complete factoring contract termination journey (client-side and SGF-side): steps, controls, validations, business rules.
    • Coordination with IT, compliance, and operations teams to align regulatory requirements and Salesforce automations.
    • Management of functional testing and UAT, defect tracking, and go-live support.
    • Adoption support: documentation, user training, and continuous process optimization.
  • Bouygues Immobilier
    Salesforce QA
    REAL ESTATE
    April 2022 - January 2023 (9 months)
    Issy-les-Moulineaux, France
    Context: Redesign of the Bouygues Immobilier website for clients, developers in Morocco / + 2000 users

    • Execution of manual tests on customer journeys integrated with Salesforce (account creation, requests, file tracking).
    • Execution of regression tests
    • Verification of data exchange between the new site and Salesforce (API/flows).
    • Writing test plans, test cases, and test data sets.
    • Detection, documentation, and tracking of defects until their resolution.
    • Collaboration with Salesforce, web, and MOA teams in an Agile context.
    Testing user story
Check out Ines Flaure's experience

Reviews

5.0

Out of 1 rating

D

Denis

Bouygues Immobilier

Reviewed on 12/12/2022

Inès integrated into the team (7 people) very quickly. I appreciate her responsiveness, her good humor, and her professionalism. She wrote high-quality user stories and designed very operational and complete test books. These deliverables have moved the team forward. It was only the postponement of a structuring project on which Inès was supposed to intervene that led me to end the mission. I recommend her.

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Education

  • Bachelor of Business
    LA ROCHELLE
    2015
    BACHELOR BUSINESS/GROUPE SUP DE
  • MASTER 2 COMMERCIAL ENGINEERING & PROJECT MANAGEMENT
    INSEEC MSC & MBA
    2017
Check out Ines Flaure's education

Certifications

  • ADM 201
    Salesforce
    2019
  • Salescloud
    Salesforce
    2020
Ines Flaure's certifications are only visible to Malt Community members

Skill set (15)

Project Management
omnistudio
CPQ
Salesforce
Sales Cloud
Service Cloud
Pardot
Salesforce Business Analyst
AI Agent
Salesforce Marketing Cloud
FINANCIAL CLOUD
Testing
user story
Salesforce CPQ
revenue cloud

Categories