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Ines DiomandéID

Ines Diomandé

Community Manager, Sales 360, CSM, SAV

€200/day
Paris 3e Arrondissement, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Ines

The community manager is the bridge between consumers, whether professional or private, and the brand.
They must:
- manage the brand's reputation or e-reputation
- promote the brand, its offers, and its events
- establish dialogue with customers and prospects
- foster social engagement and a sense of community around the brand
- provide support on social networks

To work best as a community manager, digital skills and know-how are essential, of course... Empathy and common sense are also necessary. This is what I can bring to you if we work together in the future.
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Conversational

Can work on-site
Paris 3e Arrondissement (up to 50km)

Experience

  • TOTEM
    Content and Community Manager
    AGRICULTURE
    May 2019 - November 2019 (7 months)
    Paris, France
    - Creation and distribution of posts for social networks (Facebook, Instagram, LinkedIn, Twitter)
    - Creation and animation of the Totem community
    - Production of weekly and monthly reports on results achieved
    - Competitive intelligence
    - Distribution of content in line with the editorial policy
    - Creation of content: photos, visuals, videos, infographics...
    - Development of various communication materials (posters, flyers, videos...)
    - Writing articles for the blog and coordinating blog content
    - Writing and sending weekly newsletters tailored to different target audiences
    Community management Graphic design Digital communication Photography Photo retouching Competitive intelligence
  • Club d'œnologie Inseec
    Event Project Manager
    CIVIC AND SOCIAL ORGANIZATIONS
    October 2018 - March 2019 (5 months)
    Lyon, France
    Organization of food and wine tastings including oenology courses.
    Development of partnerships with master sommelier speakers.
    Creation of graphic design, logos, and other promotional materials for events we organize (menus, posters...).
    Event management Community management Partnerships Social networks
  • Lyon MUN
    Partnership Assistant Manager
    CIVIC AND SOCIAL ORGANIZATIONS
    October 2017 - May 2019 (1 year and 7 months)
    Lyon, France
    A MUN is an event simulating a UN summit.
    The partnerships department of this event provides Lyon MUN with financial/material support from sponsors and partners.
    - Research of contacts and prospecting for new partners.
    - Development of two communication partnerships with tacit renewal.
    - Development of a media partnership with TLM (Télévision Lyon Métropole) optimizing MUN's visibility.
    Partnerships Prospecting

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Education

  • Bachelor of Social and Human Sciences, Psychology Major
    Université Lumière (Lyon II)
    2016
  • Master 1 Event and PR Communication and Marketing
    Sup de Pub Inseec
    2018

Skill set (21)

Categories

  • Other