About Inès
French
Native or bilingual
English
Fluent
German
Conversational
Experience
- Freenow TRANSOPCOMARKETING MANAGERTRANSPORTATIONJuly 2021 - November 2025 (4 years and 4 months)Negotiation of 180 partnerships (Accor Arena, Fnac Spectacles, Parc Astérix...) Implementation of influence campaigns (Léna Situations, Noholita...) and event activations Implementation and monitoring of performance indicators (KPI, ROI) and regular reporting for monitoring and adjusting actions Development of co-branded projects and targeted commercial offers Management of social networks (editorial strategy, community management) Management of 2 employees
- Freenow TRANSOPCOSENIOR CUSTOMER RELATIONSHIP MANAGER FREENOW(exKapten/ChauffeurPrivé)|August2018-June2021TRANSPORTATIONAugust 2018 - June 2021 (2 years and 10 months)Management of B2C and B2B customer relations by email/phone, loyalty, monitoring and analysis Participation in process improvement/Training and productivity audit in LisbonSocial media management and moderation on public platformsSupervision of junior and experienced agents (6 people)
- PrintempsHaussmann|Juillet2017-Juillet2018(CDD)ASSISTANT WEDDING PROJECT MANAGERJuly 2017 - July 2018 (1 year)Analysis, monitoring of commercial performance for Wedding and Personal Shopper services (weekly reporting, competitive intelligence, benchmarking) Management of tailor-made event projects, search for strategic partnerships and creation of marketing tools to enhance the customer experience
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Education
- Data Analytics BootcampLe Wagon x Google2023Data Analytics Bootcamp
- Mini MBA Marketing - MarketingMark Ritson2022Mini MBA Marketing - Marketing