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Ines AyedIA

Ines Ayed

AI Debt Collection Agent | B2B SMEs France & Benelux

€450/day
Brussels, BE
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Ines

I help B2B SMEs in France and Benelux to structure and accelerate their debt collection through multilingual AI workflows that automate reminders, prioritize at-risk cases, and improve DSO tracking — to save time, better manage customer follow-up, and collect faster.

Do your teams still spend hours manually chasing overdue payments? Are you lacking visibility on which customers have been contacted, what follow-up actions are needed, and which cases to prioritize? Do you want to save time on repetitive tasks to focus on high-value activities?

I design automated collection systems tailored to B2B financial processes: overdue payment tracking, internal escalations, reporting, and multilingual workflows.

Solutions developed with n8n, Make, OpenAI, and CRM/ERP integrations based on the client's environment.

Contact me for a free audit of your processes.
  • French

    Native or bilingual

  • English

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Marlink
    Order to Cash Manager
    TELECOMMUNICATIONS
    November 2023 - Today (2 years and 7 months)
    Dubai, United Arab Emirates
    Experienced Order to Cash Manager skilled in managing O2C processes, including invoicing, debt collection, payment allocation, dispute resolution, and accounts reconciliation. Results-oriented, with a strong ability to reduce outstanding receivables, improve DSO, manage complex customer portfolios, and coordinate internal teams to secure timely payments.
    Credit Management Debt collection DSO Management Reporting Cash Flow Management
  • TotalEnergies TOTSA
    Credit Manager
    ENERGY AND UTILITIES
    October 2020 - October 2023 (3 years)
    Dubai, United Arab Emirates
    Credit Manager with experience in credit risk management and debt collection for high-value solar and energy projects. Responsible for assessing customer creditworthiness in the Middle East region, monitoring outstanding amounts, and securing payments related to complex contracts. Experienced in managing client portfolio refinancing projects in collaboration with local banks in the UAE to optimize cash flow, reduce risk exposure, and support large-scale energy project development.
    Credit Risk Management Accounts Receivable Client Portfolio Management Process Optimization Cash Collection
  • TotalEnergies TOTSA
    Credit Risk Officer
    ENERGY AND UTILITIES
    August 2017 - September 2020 (3 years and 1 month)
    Brussels, Belgium
    Credit Officer at TotalEnergies Marketing & Services, with experience in managing credit risk related to fuel, fuel cards, diesel/heating oil, and mobility solutions for business clients. Responsible for analyzing customer financials, assessing creditworthiness, defining and monitoring credit limits, and controlling outstanding amounts to secure sales and limit risk exposure.
    Credit Control Risk Assessment Credit Limit Management Process Optimization Financial Analysis

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