Freelancer profile translated to English.

Description

As a certified adult trainer (FPA) and digital transformation consultant, I offer tailor-made solutions to support your training and professional development projects.

My expertise extends to several areas:

Salesforce Training: deployment and user support across over 37 regions in France, with an approach adapted to the needs of each organization.

Creation of educational materials: design of impactful content for various audiences (employees, executives, students).

Professional and integration coaching: skills assessments, job preparation, career changes, and public speaking coaching.

I adapt my interventions to different formats (in-person, remote, hybrid) and prioritize active listening to precisely meet the expectations of my clients and learners.

If you are looking for a versatile and committed professional for your training, coaching, or transformation projects, I would be delighted to collaborate with you.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km), Metz (up to 100km), Nice (up to 10km), Bordeaux (up to 20km), Lyon (up to 30km)

K PAR K
Salesforce Consultant
SOFTWARE PUBLISHING
July 2023 - July 2024 (1 year)
Boulogne-Billancourt, France
As part of the software change, I supported K by K in their Salesforce software deployment across all of France. The objective was to train their staff on using the digital tool.
Salesforce IT Maintenance Excel Training Project Deployment Client Presentation PowerPoint Slides User Support Technical Support Individual Support Executive Coaching Teamwork On-site Intervention
PARIS 2024 (EDU)
Flame Relay Coordinator (OLYMPIC GAMES)
ENTERTAINMENT AND LEISURE
April 2023 - June 2023 (2 months)
Saint-Denis, France
This position involved coordinating the route for the torch relay, related to the Olympic Games.

I was responsible for finding hotels along the route and negotiating requests based on the specifications.
Therefore, negotiating, selling, convincing, following up in Excel, being diligent, and organized were the key skills for this role, which was a great professional experience.
Sales Negotiation Contract Negotiation Research Excel Coordination Meetings Selling Communication Strategy Project Management Team Spirit
Seequalis (Conseil en transformation digitale)
Application Support
TELECOMMUNICATIONS
January 2023 - March 2023 (2 months)
Nanterre, France
Seequalis manages the helpline for the KFC France group.

I was responsible for improving the process related to anomaly reports from the conversational links between restaurant staff and helpline technicians.

I created the satisfaction questionnaire for the KFC franchise group in France, as well as implementing a process to improve the reporting between the two parties.
Remote Work Switchboard Project Management Process Improvement Excel Activity Report Communication Strategy Digital Communication