You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Indra MendesIM

Indra Mendes

Trainer Consultant

On-demand
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Indra

As a certified adult trainer (FPA) and digital transformation consultant, I offer tailor-made solutions to support your training and professional development projects.

My expertise extends to several areas:

Salesforce Training: deployment and user support across over 37 regions in France, with an approach adapted to the needs of each organization.
Creation of educational materials: design of impactful content for various audiences (employees, executives, students).
Professional and integration coaching: skills assessments, job preparation, career changes, and public speaking coaching.
I adapt my interventions to different formats (in-person, remote, hybrid) and prioritize active listening to precisely meet the expectations of my clients and learners.

If you are looking for a versatile and committed professional for your training, coaching, or transformation projects, I would be delighted to collaborate with you.
  • French

    Native or bilingual

Can work on-site
Paris (up to 50km), Metz (up to 100km), Nice (up to 10km), Bordeaux (up to 20km), Lyon (up to 30km)

Experience

  • K PAR K
    Salesforce Consultant
    SOFTWARE PUBLISHING
    July 2023 - July 2024 (1 year)
    Boulogne-Billancourt, France
    As part of the software change, I supported K by K in their Salesforce software deployment across all of France. The objective was to train their staff on using the digital tool.
    Salesforce IT Maintenance Excel Training Project Deployment Client Presentation PowerPoint Slides User Support Technical Support Individual Support Executive Coaching Teamwork On-site Intervention
  • PARIS 2024 (EDU)
    Flame Relay Coordinator (OLYMPIC GAMES)
    ENTERTAINMENT AND LEISURE
    April 2023 - June 2023 (2 months)
    Saint-Denis, France
    This position involved coordinating the route for the torch relay, related to the Olympic Games.

    I was responsible for finding hotels along the route and negotiating requests based on the specifications.
    Therefore, negotiating, selling, convincing, following up in Excel, being diligent, and organized were the key skills for this role, which was a great professional experience.
    Sales Negotiation Contract Negotiation Research Excel Coordination Meetings Selling Communication Strategy Project Management Team Spirit
  • Seequalis (Conseil en transformation digitale)
    Application Support
    TELECOMMUNICATIONS
    January 2023 - March 2023 (2 months)
    Nanterre, France
    Seequalis manages the helpline for the KFC France group.

    I was responsible for improving the process related to anomaly reports from the conversational links between restaurant staff and helpline technicians.

    I created the satisfaction questionnaire for the KFC franchise group in France, as well as implementing a process to improve the reporting between the two parties.
    Remote Work Switchboard Project Management Process Improvement Excel Activity Report Communication Strategy Digital Communication

Recommendations

AM
FU
Antoine Martins and 1 other person have recommended Indra

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • Adult Training Instructor (FPA)
    Imepp
    2021

Skill set

Categories