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Ina K.IK

Ina K.

Virtual Assistant I VA

€350/day
5 projects
Berlin, DE
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Ina

Hi ✨
I'm Ina and have been working as a Virtual & Executive Assistant for several years - discreet, structured & proactive.

My Expertise:

📅 Organization & Structure
– Calendar & Email Management
– Social Media Research, Planning & Implementation
– Office & Event Management
– Customer Success Management

🤝 Experience
– Collaboration with startups, agencies & consulting firms
– Support for CEOs, teams & clients
– Reliable all-round support

🌍 Languages
– German & English fluent

I look forward to supporting you soon too! :)
  • German

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Malt
    Customer Success Manager
    September 2025 - March 2026 (6 months)
    - Coordinated and scheduled meetings with clients and stakeholders
    - Supported project organization and execution
    - Conducted onboarding sessions for new freelancers
    - Managed communication with project partners and freelancers
    - Ensured alignment of project goals and timelines
    - Contributed to successful project delivery and client / freelancer satisfaction
    Project Management Communication Administrative Support Time Management Customer Success Management
  • Thoran GmbH
    Personal Assistant
    January 2024 - Today (2 years and 7 months)
    – General office organization and appointment scheduling
    – Coordination of internal and external meetings & events
    – Research tasks (e.g., market analyses, product comparisons)
    – Preparation and follow-up of meetings, including documentation
    – Management of social media channels (Instagram, Facebook, LinkedIn)
    – Planning, creation, and analysis of campaigns
    – Analysis of KPIs and reporting for optimization of the digital strategy
    – Conception and dispatch of PR packages
    Social Media Customer Communication Office Organization Calendar Management Sevdesk
  • 100 Cherries
    Virtual Assistant
    SOCIAL NETWORKS
    June 2021 - December 2024 (3 years and 6 months)
    Berlin, Germany
    – Calendar and appointment management
    – Email correspondence including prioritization and drafting responses
    – Social media management (Instagram, Facebook): Content creation, planning & performance analysis
    – Administrative support: Document management, data entry & research
    – Customer service: Responding to inquiries & efficient problem-solving
    Calendar Management Social Media

Reviews

5.0

Out of 1 rating

InahI

Inah

Customer Onboarding & Success Specialist - Malt Community SA

Several months project

-

Reviewed on 3/16/2026

Ina worked in my Customer Success Management team. She is friendly, approachable, and always creates a positive atmosphere around her. She communicates clearly, gets along well with colleagues, and contributes to a smooth team dynamic. It was a pleasure working with her, and I would happily collaborate with her again.

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Skill set

Categories

  • Other