About Imen
- IT, Digital, Data/AI Scoping: needs, scope, roadmap, deliverables.
- IT Governance & PMO: Project Committees, Steering Committees, KPIs, executive reporting, decision support.
- Program Management: planning, budget, risks, dependencies, trade-offs, delivery.
- Cross-functional Coordination: workshops, stakeholder alignment, prioritization.
- Digital/SaaS Delivery: functional specifications, workflows, user stories, testing, UAT, deployment.
- Data & AI Transformation: use cases, generative AI, automation, AI roadmap & governance.
- Pharma/Regulatory R&D Projects: Veeva Vault RIM, RIM, Data Governance, MDM, IDMP/SPOR, adoption.
- RFP & Vendor Management: software vendors/integrators.
- Change Management: user engagement, training, hypercare.
French
Native or bilingual
English
Fluent
Italian
Conversational
Experience
- ServierProgram ManagerPHARMACEUTICALS INDUSTRYMay 2024 - April 2026 (1 year and 11 months)Gif-sur-Yvette, FranceServier is an independent international pharmaceutical group with a strong commitment to R&D.I joined the R&D Institute to contribute to the management of an international strategic IS transformation program in a regulated environment: deployment of a global Regulatory Information Management (RIM) platform aimed at centralizing, structuring, and validating regulatory data, in line with IDMP requirements, the MDM data repository, and Regulatory Affairs operations.The program involved 8 workstreams, 60+ stakeholders, and a target of 600+ users, with teams from Regulatory Affairs, IT, Data, integrators, SaaS vendors, and external partners.**My Responsibilities**:
- Structuring program management: governance, planning, milestones, risks, dependencies, budget, and decisions
- Coordinating business, IT, Data, and external partner teams
- Preparing Steering Committee materials and arbitration elements for management bodies
- Consolidating overall monitoring: progress, KPIs, risks, dependencies, actions, and executive reporting
- Vendor monitoring, procurement contribution, and contractual management support
- Methodological support to project teams for structuring delivery activities
- Contribution to change management, communication, training preparation, and user adoption
**Key Achievements**:- Implementation of a multi-stakeholder program governance system
- Risk Management Plan and automation of risk collection/consolidation
- Digital Adoption Platform opportunity study: use cases, market benchmark, SWOT
- Drafting the RFP for selecting an ETL vendor for the migration stream
**Environment**: Regulatory, RIM, IDMP, MDM, Data Governance, Change Management, SaaS, Veeva Vault RIM, ETL, Data Migration, Jira, ServiceNow, SharePoint, Copilot, MS Project, Planisware, Capacity Plan, Power BI, Steering Committees, ADKAR, PMP, GxP, ChatGPT - CATALINAProject ManagerDIGITAL AND ITJanuary 2023 - March 2024 (1 year and 2 months)Boulogne-Billancourt, FranceCatalina is an international player in shopper marketing, retail media, and personalized promotional activation. The company helps brands and retailers transform purchase data into insights and omnichannel engagement strategies.I joined the product/innovation team to manage digital shopper engagement projects in France and Germany: in-store journeys, personalized offers, cashback, e-receipts, partner integration, and user experience improvement.**My Responsibilities**:
- Scoping needs with business, product, IT, marketing, legal, and external partner teams
- Managing from discovery to delivery: roadmap, planning, RACI, project committees, risks, dependencies, and trade-offs
- Drafting functional specifications and workflows for e-receipt/cashback integration with GoldCircle
- Defining user journeys: retailer account connection, offer clipping, e-receipt retrieval, automatic/manual validation, claim, and reimbursement
- Coordinating app/web development, APIs, data, admin dashboard, and reporting
- Contributing to data topics: electronic tickets, Snowflake, product/offer matching, taxonomy, OCR, LLM, OpenFoodFacts, Power BI
- Monitoring GDPR, consent, security, privacy by design, and shopper data flow compliance
- Preparing and facilitating project committees, summary reports, risks, decisions, and next steps
**Key Achievements**:- Scoping Wescount / MeineCoupons Germany
- Drafting e-receipt specifications for France & Germany
- Formalizing API, data processing, cashback, and claim workflows
- Contributing to the GoldCircle partnership and the target e-receipt architecture
**Environment**: RetailTech, Customer Engagement, User Journeys, Retail Media, cashback, e-receipts, mobile app, PWA, REST/JSON APIs, Snowflake, OCR, LLM, OpenFoodFacts, Power BI, SaaS, Targetprocess, Monday, Teams, Scrum, GDPR, ChatGPT, Notion, AI - BioCuraeProject DirectorHEALTH AND WELLNESSJanuary 2019 - January 2023 (4 years)Gif-sur-Yvette, FranceBioCurae is a B2B HealthTech/NutraTech dedicated to nutraceutical laboratories and their prescribers. The platform aimed to secure and personalize dietary supplement recommendations using a structured scientific database and a recommendation engine.I managed the design, development, and deployment of the platform: discovery, benchmark, user interviews, Lean Canvas, MVP scoping, roadmap, functional specifications, developer coordination, UX/UI, testing, training, and go-to-market.The product included a super admin/laboratory back-office, a web app for prescribers, a patient/client interface, a widget embeddable in laboratories' professional areas, a personalized recommendation engine, and a scientific database.The recommendation rules included indications, dosages, contraindications, interactions, galenic forms, and extracts, to help professionals provide more personalized and secure advice.I coordinated 2 internal developers, an offshore company, a UX/UI designer, and subject matter experts: biologists, doctors, pharmacists, nutritherapists, and partner laboratories.**Key Achievements**:
- Creation of a scientific database with 350 ingredients, 200+ indications, and 6,000+ scientific sources.
- Launch of an MVP and then V2 after pivoting to B2B laboratories.
- Development of an admin interface, a widget, and a recommendation engine.
- Deployment to laboratories and prescribers.
- Organization of user training and webinars.
- Resale of the database and integration of assets at Darwin Nutrition.
**Environment**: HealthTech, Nutraceuticals, B2B SaaS, Lean Startup, discovery, MVP, roadmap, user stories, UX/UI, Figma, React, Meteor, MongoDB, Airtable, Customer.io, Zapier, Typeform, Hotjar, Loom, Adobe XD, NoSQL database, recommendation algorithms, go-to-market
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Education
- Telecommunications and Networks Engineering DegreeINP N7- ENSEEIHT (INP common entrance exam)2009Télécommunication • Réseaux • Développement Logiciel • Cybersécurité
- Blue Ocean Strategy PractitionerBlueOceanStrategy.com2024Certification en stratégie d’innovation et différenciation, basée sur les frameworks Blue Ocean pour créer de nouveaux espaces de marché et structurer une proposition de valeur distinctive.