Freelancer profile translated to English.
Back to original languageAbout Imène
I place the human factor at the heart of every transformation.
With 11 years of experience with major clients (AXA, La Poste, Institut Pasteur, Crédit Agricole, Allianz, Ingenico), I work at the intersection of three complementary disciplines:
🔹 Change Management & Communication — strategy, adoption plans, support, community animation
🔹 Agile Coaching — transformation of dev and business teams, support for Product Owners, agile ceremonies
🔹 Orthopedagogy & CBT (in training) — design of courses adapted to cognitive profiles, support for individual and collective resistance to change.
English
Fluent
Italian
Conversational
Arabic
Native or bilingual
Remote only
Primarily works remotely
Experience
- JSChange ManagerCONSULTING AND AUDITSSeptember 2023 - October 2024 (1 year and 1 month)Clients: HSBC, La Poste, AXA
- Definition and management of change management strategies
- Analysis of populations, impacts, and risks
- Development of communication plans, training, and change support
- Organization and conduct of interviews and workshops (retrospectives, room for maneuver, slogans, etc.)
- Animation of communities and seminars around transformation
- Construction of "change & communication" roadmaps and definition of deliverables
- Production of communication materials (newsletters, video teasers, elevator pitches, two-pagers...)
- Implementation of training programs for new users
- Creation of video tutorials and user guides
- Credit Agricole CIBChange Management OfficerBANKING AND INSURANCESeptember 2020 - Today (5 years and 11 months)MontrougeCreation of newslettersConstruction of change management roadmapsImplementation of change & communication actions
- Credit Agricole CIBWeb Project ManagerBANKING AND INSURANCEAugust 2019 - September 2020 (1 year)Montrouge, FranceImplementation of agile ceremonies (demo, review, daily stand-up)Implementation and monitoring of the backlogFunctional product design.Production of EDBs and functional specifications.Production of test specificationsUAT execution.Production of program deliverables (framing note, opportunity note)Operational project monitoring.Schedule monitoring.
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Education
- Master's degree in International Business NegotiationNovancia2013Master en commerce internationale et négociation d'affaires
- Bachelor's degree in Languages, Business and International RelationsSorbonne2011