Freelancer profile translated to English.
Back to original languageAbout Imane
Need reinforcement to manage operations, structure your business, or delegate what you no longer have time for? I am here to help you.
Freelancer in digital and administrative support, I assist companies, consultants, and startups in their daily lives:
• Organization, planning, administrative follow-up
• Customer support and request management
• Web writing, content creation (Wordpress, social networks)
• Reporting, data entry, Excel / Google Sheets
With experience in finance, project management, and customer relations, I am rigorous, adaptable, and 100% operational from day 1.
Available remotely, I am ready to relieve your mental load.
Contact me to discuss it!
French
Native or bilingual
English
Fluent
Arabic
Native or bilingual
Remote only
Primarily works remotely
Experience
- Société générale Securities Services (SGSS)Client Support Officer AIFs - InternApril 2024 - March 2025 (11 months)Luxembourg• Communication and organization of meetings with clients.• Participation in customer service reviews and AIFM due diligence.• Consolidation of KPIs, quality charts, and reports for AIF clients.• Documentation of operational procedures (SLA, procedures).• Support for billing and credit risk management teams.
- Royal Bank of Canada I&TSFinancial Analyst - InternApril 2022 - September 2022 (5 months)Luxembourg• Payroll accounting for EU entities.• Assistance in justifying payroll balance sheet accounts.• Analysis of monthly variations in income statement (PnL) accounts.• Participation in the automation of bond portfolio reports.
- KS Solution TravauxMarketing AssistantJanuary 2020 - March 2020 (2 months)Annecy, France• Market analysis and competitive intelligence.• Customer relations to understand needs and improve marketing strategies.• Management of the customer database.
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Education
- Master in Management Control and Organizational AuditUniversity of Reims2024Master Contrˆ ole de gestion et audit organisationnel
- Bachelor's Degree in Economic and Social AdministrationUniversity of Reims2021Licence Administration Economique et Sociale ´