Freelancer profile translated to English.
Back to original languageAbout Imane
With over 6 years of experience in strategic project management in Paris, I support companies in change management, digital transformation, and the deployment of high-impact business solutions, from strategy to field execution.
What motivates me: high-stakes projects, combining user experience, operational performance, and sustainable growth.
I intervene where challenges are complex to structure, manage, and advance projects with method, agility, and commitment.
French
Native or bilingual
English
Fluent
Arabic
Native or bilingual
Remote only
Primarily works remotely
Experience
- WethenewE-commerce Project ManagerJuly 2022 - Today (3 years and 11 months)• Manage several projects in parallel and implement a project methodology within the company• Plan, coordinate, and supervise the execution of business IT projects, ensuring deadlines, quality, and budget are met• Collaborate with stakeholders to understand, gather, and analyze business needs• Ensure clear and regular communication with all stakeholders throughout the project lifecycle• Map and analyze existing business processes and propose optimizations• Conduct risk analysis related to projects and implement mitigation plans• Train end-users on new features and systems implemented• Examples of projects led:• Deployment of a Headless e-commerce site and decommissioning of the Shopify front-end• Compliance implementation to make the seller platform compliant with current laws, particularly regarding KYC, KYB, sales threshold management, invoicing, and VAT management• Implementation of a new consignment sales system to facilitate stock acquisition and optimize cash flow management• Retail expansion with the opening of the first three physical stores at Galeries Lafayette Haussmann and Champs Elysées
- Monoprix OnlineCross-functional Project ManagerMarch 2019 - June 2022 (3 years and 3 months)• Support transformation, organizational changes, and IT methodologies following the merger of two entities• Manage projects from scoping to deployment and ensure timely completion of deliverables, respecting costs, quality requirements, and set objectives• Collaborate with technical and functional teams to ensure mutual understanding of requirements and objectives• Establish appropriate bodies to manage projects and facilitate stakeholder alignment• Monitor project progress and resolve blocking points• Evaluate project performance against initial objectives and take corrective measures if necessary• Examples of projects led:• Creation of an omnichannel customer experience between Monoprix and Monop' brands• Expansion of the product catalog by evolving the existing website architecture• Migration to a new CRM tool and redesign of transactional emails
- SarenzaCustomer AnalystJuly 2018 - December 2018 (5 months)• Implement relevant analyses across the entire customer journey, identify trends, and make recommendations• Develop concrete roadmaps and collaborate effectively with stakeholders to implement optimizations, reduce friction points, and improve customer experience• Produce and share weekly, monthly, and periodic reports with stakeholders to guide decision-making• Monitor key performance indicators and measure the value of implemented optimizations
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Education
- Specialized Master in Marketing and Services Management2019Master spécialisé en marketing et management des services
Certifications
- Project Management ProfessionalPMI2024