Freelancer profile translated to English.

Description

Business & Functional Analyst with over 9 years of experience in complex IT and business environments.

Attentive to client needs, I transform business requirements into concrete and effective functional solutions.

I support teams throughout the project: scoping, functional analysis, writing user stories/specifications, development monitoring, and UAT phase piloting to ensure successful deployment.

Languages

English
Conversational
Arabic
Native or bilingual
French
Fluent
Dutch
Basic

Workplace preferences

Can work on-site

Bruxelles - Brussel (up to 50km)

Servie Public Fédéral intérieur
Business Analyst
January 2023 - Today (3 years and 6 months)
Brussels, Belgium
• • Coordination with technical teams to ensure business/IT alignment.
• • Project monitoring, risk identification, and user acceptance testing (UAT) piloting.
• • Contribution to the continuous improvement of business processes, including PKI issues.
• • Piloting technological watch and quality control of identity document production processes, applying ISO 27001 security requirements.
Sodexo
Functional Analyst-Consultant
January 2023 - February 2023 (1 month)
Brussels, Belgium
Provide support to internal teams to implement change management that meets business requirements
Smals
Functional Analyst
July 2017 - January 2023 (5 years and 6 months)
Brussels, Belgium
• • Administration of IT databases, analysis and resolution of incidents, access management.
• • Creation of clear and concise reports to communicate analysis results and guide the company's strategic decisions.
• • Close collaboration with technical teams for the implementation of solutions adapted to business needs.
• • Writing detailed functional specifications to facilitate developers' work.
• • Performing functional tests to ensure the quality of the delivered software and its compliance with client expectations.