Imane Almouss

At Poke'Up, I was responsible for welcoming customers and taking orders for dine-in and take-away. I prepared bowls strictly adhering to hygiene standards, while also managing the cash register and payments. I also participated in restocking products, cleaning, and closing the establishment. This experience allowed me to develop my versatility, rigor, and teamwork skills, which are essential for the daily smooth operation of the restaurant.

At Assmels Shop, I handled both in-store customer service and managed interactions on social media. I participated in product display, inventory management, and product tagging, while also managing the cash register. In parallel, I was involved in content creation for Instagram, including taking photos, creating stories, and responding to private messages. My role directly contributed to strengthening the brand image and providing a polished and consistent customer experience.

At Top Tea, I performed various tasks ranging from customer reception to beverage preparation, while ensuring a clean and welcoming workspace. I also participated in order management, payment processing, and product display in the store. This experience allowed me to enhance my service orientation, responsiveness, and ability to adapt to a dynamic environment.