Freelancer profile translated to English.
Back to original languageAbout Hamid Imad
🚀 Automation Solutions and Custom Applications
#Expertise
I design and develop efficient automation solutions and robust applications, ready for rapid production deployment. My approach combines technical innovation, ease of use, and process optimization.
Services offered
- Creation of custom automation solutions
- Development of high-performance business applications
- In-depth training of your teams
- Support in the integration and adoption of solutions
Quality commitment
Each project benefits from a methodical approach to deliver high-quality solutions, perfectly adapted to your specific needs and scalable according to your requirements.
Optimize your processes and boost your productivity with custom solutions!
📞 Contact me today to discuss your project!
English
Fluent
French
Native or bilingual
Arabic
Native or bilingual
Remote only
Primarily works remotely
Experience
- K-LABAutomation Project Manager and Generative Artificial Intelligence ConsultantE-COMMERCEOctober 2023 - Today (2 years and 8 months)Toulouse, France#Intelligent CRM automation with generative AI – A mission tailored to SMEsHere is a concrete example of a mission I carried out, particularly relevant for SMEs wishing to optimize their processes and gain efficiency.**Context**:I automated the synchronization between WooCommerce (more than 5000 B2B customers) and HubSpot CRM by integrating GPT-40 SYSTEM models via Make.com and OpenAI modules.**Objectives**:• Automatically associate the correct CRM properties with customer orders based on product descriptions and URL slugs.• Reduce manual errors and speed up operational flows.**Results**:• Process optimization: AI acts as a conductor, identifying and assigning the appropriate properties within the CRM.• Increased efficiency: Gain equivalent to1.5 FTE(Full Time Equivalent) thanks to the reduction of repetitive manual tasks.• Commercial impact: Improvement in the quality of targeted calls, allowing sales teams to focus on high-potential prospects.This mission illustrates theconcrete benefits of AIand automation for companies of all sizes. If you are looking to modernize your processes or learn more about the other missions I have carried out, I am available to discuss your projects.
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Education
- DUT Info-Com Information numérique dans les organisationIUT paul sabatier