Freelancer profile translated to English.
Back to original languageAbout Ilya
Do your teams spend time copying data between tools, answering the same emails, following up on quotes, or handling repetitive tasks?
I help VSEs and SMEs automate their business processes using artificial intelligence, AI agents, and n8n workflows.
Examples of automations:
- Automatic lead qualification
- Responding to quote requests
- Invoice reminders
- Incoming email management
- CRM synchronization
- Generation of summaries and reports
- Document extraction and processing
- Application integration via API
- Writing SEO articles for websites
My experience in systems, networks, and cybersecurity allows me to design reliable, secure automations integrated into your existing IT environment.
French
Native or bilingual
English
Fluent
Spanish
Basic
Can work on-site
Lyon (up to 50km)
Experience
- NemeraGLOBAL SYSTEMS & NETWORKS ADMINISTRATORPHARMACEUTICALS INDUSTRYJune 2023 - March 2025 (1 year and 9 months)Lyon, FranceLevel 3 support for all local teams across different sitesManagement of the equipment and software update system for the fleetApplication of central processes on all sitesParticipation in system security enhancement projectsITSM improvement and correction projectMicrosoft 365 Administration
- ITinSellSYSTEMS & NETWORKS ADMINISTRATORLOGISTICS AND SUPPLY CHAINFebruary 2022 - March 2023 (1 year and 1 month)Lyon, FranceLevel 1 and 2 supportSystems improvement projectsNetwork infrastructure redesignMicrosoft 365 Administration
- MoOngySYSTEMS & NETWORKS ADMINISTRATORCONSULTING AND AUDITSSeptember 2019 - February 2022 (2 years and 5 months)Lyon, FranceLevel 2 supportManagement of subsidiary network infrastructureIntegration of the Okta IAM toolMicrosoft 365 Administration
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Education
- RNCP Level 7 Title: IT and Information Systems ExpertYnov2021Titre RNCP de Niveau 1 : Expert Informatique et systèmes d'information
- Computer Science Degree2018Licence informatique
Certifications
- ITIL V4 FoundationPeopleCert2026
- TOEICETS2021