About Ilyass
French
Native or bilingual
English
Native or bilingual
Experience
- FreelanceExpert in AI Voice Agents & Intelligent AutomationNovember 2025 - Today (9 months)Deployment of intelligent voice agents for French companies looking to automate their customer service and telephone prospecting. Use of voice AI platforms (Vapi, ElevenLabs, Bland AI) combined with LLMs to create agents capable of managing inbound and outbound calls autonomously. Full integration with clients' business tools (CRM, calendar, billing software) via webhooks and REST APIs. Results: 24/7 availability, simultaneous handling of multiple calls, and significant savings on customer service costs for the accompanied companies.
- PÎle PréventionTechnical-Functional Project ManagerJune 2025 - Today (1 year and 2 months)Clichy, France
- Cegid XRP Flex ERP administration + ticket/backlog monitoring (fixes & version upgrades)
- API integrations between the ERP and third-party tools (flows, automations)
- Internal Chatbot (Power Automate, Copilot Studio, Azure AD): support use cases & secure access
- Reporting & BI: Report Designer (Acumatica), data processing, KPIs & dashboards
- User support & training + application documentation
- Stack: Cegid XRP Flex (Acumatica), Power Automate, Copilot Studio, Azure AD, API,
- BI/Reporting
- DIGIVOLUTIONCEOTECHJanuary 2024 - Today (2 years and 6 months)Paris, FranceDIGIVOLUTION, what is it? It's a digital transformation startup đ dedicated to small and medium-sized businesses. We support them from A to Z in their digital adventure with services such as website creation đ„ïž, web platforms, data management đ, automation đ€, and artificial intelligence đ§ .We also offer packages with a range of services for each transformation step.
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Education
- Master 2 (M2), IT Project ManagerIPI, School of Computer Science2023Master 2 (M2), chef de projet informatique
- Master 1, Big Data and WebAIX YNOV CAMPUS2022Master 1 , Big data et web
Certifications
- Claude Code ExpertAnthropic2026
- Generative AI with LLMsDeepLearning.AI / Coursera2026