You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Ilies M.IM

Ilies M.

E-reputation Consultant - Hospitality & Lifestyle

€450/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Ilies

I am an e-reputation and digital strategy consultant specialized for players in the hospitality and lifestyle sectors.


Restaurants, hotels, bars, lifestyle brands. By combining manual analysis and AI tools, I reviewyour entire digital presence in 48 hoursand provide you with a structured report, directly usable by your teams.

What the audit covers:

  • Google Business Profile Analysis (rating, volume of reviews, responses, categories, photos)
  • Review of industry platforms: TripAdvisor, TheFork, Booking depending on your activity
  • Social media audit: Instagram, Facebook - frequency, engagement, consistency
  • Analysis of negative reviews and overall sentiment - Quick benchmark against 2-3 direct competitors
  • Prioritized action plan with identified quick wins - KPIs to track with alert thresholds

The deliverable:

  • A 15 to 20-page structured report with actionable recommendations ranked by priority.
  • A 30-minute video debrief included.
My references include hotel/event/restaurant/lifestyle establishments across Europe (Club Med, Chateauform). Each audit is custom-made; no generic templates.
  • French

    Native or bilingual

  • English

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • IMH Digital Services
    Founder - Digital Transformation & Reputation Strategist
    CONSULTING AND AUDITS
    April 2026 - Today (2 months)
    Paris, France
    I help demanding brands transform their digital presence into an emotional and strategic growth lever.
    My expertise at your service for your image:

    ✨ Corporate Standards: The rigor of large groups (Orange, ADP, SPIE) applied to your major projects.
    🌍 Hospitality Signature: An obsession with detail and excellence acquired internationally (Club Med, Chateauform').
    🤖 AI Vanguard: An online presence enhanced by artificial intelligence for performance without compromising on emotion.
    Digital Strategy Consulting Generative AI Social Media Hospitality Digital Transformation and Strategy
  • CHATEAUFORM'
    Social Media Manager
    HOSPITALITY
    October 2025 - February 2026 (4 months)
    Paris, France
    • Social Media Strategy Overhaul → clarification of editorial pillars, standardization of formats, cross-platform consistency
    • Implementation of a social calendar: coordination with Communication, HR, CSR, and 80 European network Maisons.
    • Creation of videos, field reports, interviews, and premium content aligned with the new brand identity
    Communication Strategy Social Media E-reputation Hospitality Content Creation
  • Club Med
    Content & Communication Coordinator
    HOSPITALITY
    March 2023 - January 2024 (10 months)
    Marrakech, Morocco
    • Management of the entire digital presence in resort: social media, e-reputation, sales channels, digital signage, and internal communication.
    • Driving the digital transformation of product and service sales channels: updating prices, ensuring offer compliance, and optimizing on-site purchasing journeys.
    • Production and management of digital and print content adapted to Club Med brand standards — in an international and multilingual environment.
    • Management of the resort's e-reputation and social media: moderation, responding to reviews, community engagement, and regular reporting.
    • Liaison between field teams, local management, and group standards to ensure resort communication consistency.
    Content Creation Social Media E-reputation Hospitality Digital Transformation and Strategy

Recommendations

Be the first to recommend Ilies

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • Master in Strategic Communication & Social Media
    Institut de l'Internet et du Multimédia (IIM)
    2022
    Master
  • Bachelor in Digital Project Management
    Institut de l'Internet et du Multimédia (IIM)
    Bachelor Chef de Projet Digital

Certifications

Skill set

Categories