About Ilies
I am an e-reputation and digital strategy consultant specialized for players in the hospitality and lifestyle sectors.
What the audit covers:
- Google Business Profile Analysis (rating, volume of reviews, responses, categories, photos)
- Review of industry platforms: TripAdvisor, TheFork, Booking depending on your activity
- Social media audit: Instagram, Facebook - frequency, engagement, consistency
- Analysis of negative reviews and overall sentiment - Quick benchmark against 2-3 direct competitors
- Prioritized action plan with identified quick wins - KPIs to track with alert thresholds
The deliverable:
- A 15 to 20-page structured report with actionable recommendations ranked by priority.
- A 30-minute video debrief included.
French
Native or bilingual
English
Native or bilingual
Experience
- IMH Digital ServicesFounder - Digital Transformation & Reputation StrategistCONSULTING AND AUDITSApril 2026 - Today (2 months)Paris, FranceI help demanding brands transform their digital presence into an emotional and strategic growth lever.My expertise at your service for your image:✨ Corporate Standards: The rigor of large groups (Orange, ADP, SPIE) applied to your major projects.🌍 Hospitality Signature: An obsession with detail and excellence acquired internationally (Club Med, Chateauform').🤖 AI Vanguard: An online presence enhanced by artificial intelligence for performance without compromising on emotion.
- CHATEAUFORM'Social Media ManagerHOSPITALITYOctober 2025 - February 2026 (4 months)Paris, France
- Social Media Strategy Overhaul → clarification of editorial pillars, standardization of formats, cross-platform consistency
- Implementation of a social calendar: coordination with Communication, HR, CSR, and 80 European network Maisons.
- Creation of videos, field reports, interviews, and premium content aligned with the new brand identity
- Club MedContent & Communication CoordinatorHOSPITALITYMarch 2023 - January 2024 (10 months)Marrakech, Morocco
- Management of the entire digital presence in resort: social media, e-reputation, sales channels, digital signage, and internal communication.
- Driving the digital transformation of product and service sales channels: updating prices, ensuring offer compliance, and optimizing on-site purchasing journeys.
- Production and management of digital and print content adapted to Club Med brand standards — in an international and multilingual environment.
- Management of the resort's e-reputation and social media: moderation, responding to reviews, community engagement, and regular reporting.
- Liaison between field teams, local management, and group standards to ensure resort communication consistency.
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Education
- Master in Strategic Communication & Social MediaInstitut de l'Internet et du Multimédia (IIM)2022Master
- Bachelor in Digital Project ManagementInstitut de l'Internet et du Multimédia (IIM)Bachelor Chef de Projet Digital
Certifications
- Google Professional AIGoogle2026