About Iliana
French
Native or bilingual
English
Fluent
Experience
- COGEPART GROUPEExecutive Assistant & Operational ManagementTRANSPORTATIONMay 2022 - December 2025 (3 years and 7 months)Marseille, France
- Administrative support for the President and Directors: mail and document management, processing and prioritization of sensitive emails, expense report tracking and consolidation, preparation of meeting rooms, and logistical coordination of appointments.
- Organization of internal events (anniversary parties, after-work gatherings, seminars) for up to 80 employees, complete management: logistics, vendors, coordination.
- Creation of visual materials and documents (internal and external communication) to enhance the group's image.
- Client follow-ups (emails and calls), tracking of unpaid invoices, and updating of administrative files.
- DOMAINE DU CASTELLASAccommodation AssistantApril 2024 - November 2025 (1 year and 7 months)Apt, France
- Complete management of multi-channel reservations: Airbnb, Booking, Expedia, MisterBooking, TheFork.
- Email and call processing: responding to client inquiries, managing unforeseen issues, coordinating with internal teams.
- Website update and management: updating content, articles, practical information, visuals.
- Creation of visual materials for the domain's communication.
- Organization and supervision of private events: weddings, seminars, internal events, vendor coordination, and logistical follow-up.
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Education
- ADMINISTRATION, HIGH SCHOOL DIPLOMALycée Saint Vincent de Paul, Marseille2018ADMINISTRATION, BAC
- TOURISM, 1ST YEAR BTS2019TOURISME, 1ERE ANNEE BTS